Widget error when Report is scheduled

SanDev — Sun, 25 Aug 2024 08:27:11 GMT

Hello,

I created a simple widget using Python. The code fetches a list from XSOAR, extracts a number, and the widget displays that number. Nothing more.

The widget works perfectly when viewed in the report interface or when executed in the playground. However, when the report is scheduled, it shows a "JavaScript" error.

Could you help me understand why this error occurs and how to fix it?

Thank you!

Re: Widget error when Report is scheduled

AbelSantamarina — Wed, 30 Oct 2024 18:20:14 GMT

Hello @SanDev,

Can you please share the script you're using? I would also recommend filing a case with our Technical Support team so that they can assist you further. This will probably require logs to do more advanced troubleshooting.

Thanks.

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Widget error when Report is scheduled

Re: Widget error when Report is scheduled