https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/redhat9-with-docker-issue/m-p/997922#M3800 <P>Hello,</P> <P>&nbsp;</P> <P>I have a Redhat OS Ver9, we installed the .sh xsoar on top of that, after the installation we found the below:</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GUI.png" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/64680i0FEEAB98E0DB3E67/image-size/large?v=v2&amp;px=999" role="button" title="GUI.png" alt="GUI.png" /></span></P> <P>&nbsp;</P> <P>However, the CLI service status show:</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="docker.png" style="width: 738px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/64681iA6FB299A15D9A080/image-dimensions/738x180?v=v2" width="738" height="180" role="button" title="docker.png" alt="docker.png" /></span></P> <P>&nbsp;</P> <P>How can we fix that?</P> Wed, 11 Dec 2024 23:24:25 GMT a.alimaherbarqsystemscom 2024-12-11T23:24:25Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/redhat9-with-docker-issue/m-p/997922#M3800 <P>Hello,</P> <P>&nbsp;</P> <P>I have a Redhat OS Ver9, we installed the .sh xsoar on top of that, after the installation we found the below:</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GUI.png" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/64680i0FEEAB98E0DB3E67/image-size/large?v=v2&amp;px=999" role="button" title="GUI.png" alt="GUI.png" /></span></P> <P>&nbsp;</P> <P>However, the CLI service status show:</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="docker.png" style="width: 738px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/64681iA6FB299A15D9A080/image-dimensions/738x180?v=v2" width="738" height="180" role="button" title="docker.png" alt="docker.png" /></span></P> <P>&nbsp;</P> <P>How can we fix that?</P> Wed, 11 Dec 2024 23:24:25 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/redhat9-with-docker-issue/m-p/997922#M3800 a.alimaherbarqsystemscom 2024-12-11T23:24:25Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/redhat9-with-docker-issue/m-p/1000273#M3836 <P>Hey there,</P> <P>&nbsp;</P> <P>thats strange (at least)</P> <P>&nbsp;</P> <P>First of all, for RedHat 9 the system should be setup using RedHat's podman. Did you install docker on your own?</P> <P>A good start to debug would be</P> <UL> <LI>su - demisto<BR />docker ps</LI> <LI>If there is an error, most likely the demisto user is not part of the docker group and thats why it cant see the service status</LI> </UL> Tue, 07 Jan 2025 13:59:30 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/redhat9-with-docker-issue/m-p/1000273#M3836 JStephan 2025-01-07T13:59:30Z