Increasing docker image pull timeout

JanDrees — Mon, 17 Feb 2025 12:26:35 GMT

Hey everyone,

I am looking for a way to increase the docker image pull timeout from its 5 minutes default.

The error occurs due to a combination of very slow network connection (a traffic shaping option which I cannot change) and big images (e.g. demisto/qrcode) and we get

Error from Scripts is : Script failed to run: Pulling docker Image "demisto/qrcode:1.0.0.117542" reached timeout of 5 minutes (2616) (2603)

In there is a mention that it can be configured, but I cannot find anything in the Cortex-XSOAR-Administrator-Guide.

Does anyone know where to configure this timeout?

Best,

Jan

Re: Increasing docker image pull timeout

gchawla — Tue, 18 Feb 2025 17:15:19 GMT

@JanDrees I am not sure if timeout can be increased for docker image pulls. If pulling a docker image takes longer than 5 mins, then there might be some issue with docker/network.
Maybe see is this is helpful in XSOAR 8? https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.10/Cortex-XSOAR-Administrator-Guide/Configure-Docker-Pull-Rate-Limit

topic Increasing docker image pull timeout in Cortex XSOAR Discussions

Increasing docker image pull timeout

Re: Increasing docker image pull timeout