topic XSOAR Prod Is Not Installing Updates From Dev in Cortex XSOAR Discussions

XSOAR Prod Is Not Installing Updates From Dev

Syedhkt — Thu, 06 Mar 2025 08:04:56 GMT

I have two xsoar tenant one is dev and other is prod. on prod i have main tenant and tms tenant. i pushed content from dev to repo and from main on prod side get the content from git. i saw push is fine and commit is succesful when push from dev side but when trying to install content on prod it showed nothing. any solution pls

#integrations #contentpacks

Re: XSOAR Prod Is Not Installing Updates From Dev

asawyer — Mon, 10 Mar 2025 20:08:06 GMT

Hi @Syedhkt – What does Prod show? Is there any error message, or does it just report that content is up to date?

I suggest trying to push an additional change from Dev, then check again for new content on Prod to see if it shows up. If it still fails to find the content update, I suggest opening a support case.