Rasterize URL returns an empty png

F.Otero — Tue, 04 Mar 2025 10:56:43 GMT

Hi guys,

Currently working on a Brand Abuse response playbook and when trying to take a screenshot for retrieving evidences it returns an empty, white png.

My config of the instance is as follows:

I tried, both Rasterize modes, Headless CLI and Webdriver, but nothing changes. I'm using system proxy settings bc they are much need as it's the way we have access to internet.

See an example of an imaged returned form the integration:

BR,

Fernando

Re: Rasterize URL returns an empty png

cbrake1 — Fri, 07 Mar 2025 21:33:07 GMT

Hello! What is the full command (and arguments) you're running, and can you try running this command and share the output file?

!rasterize url=https://google.com debug-mode=true

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Rasterize URL returns an empty png

Re: Rasterize URL returns an empty png