topic Re: Changing Multiple Docker Images at once in Cortex XSOAR Discussions

Changing Multiple Docker Images at once

NivNet — Sun, 27 Apr 2025 05:22:11 GMT

Hey,

We are offline users

We updated from 6.12 -> 6.14, Then after the update, the docker images changed, and it's causing a lot of ": Script failed to run: failed to pull docker Image "demisto/python 3:3.11.10.113941"

Now, to fix it I need to change one by one (detach, change, reattach) docker image, I want to know if it possible to change multiple images at once because it too much scripts to change one by one

Re: Changing Multiple Docker Images at once

s.soar212051 — Tue, 29 Apr 2025 09:21:26 GMT

Hi Team,

If any antivirus is enabled on SOAR server, Please disbale it and then try.

Re: Changing Multiple Docker Images at once

michaelsysec242 — Thu, 08 May 2025 10:26:28 GMT

Hello @NivNet ,

I have encountered this issue with offline deployments after system updates or Base Pack Updates. There is a base image that the system wants to use and this image is consistent across multiple automatons. What worked for us was to download the Docker image required (Through Whatever Means You Have) and then retag it to reflect the default Image that XSOAR wants. Let me know if this works for you.

MSysec