Error Handling In Playbooks/Integrations

Syedhkt — Fri, 09 May 2025 07:16:03 GMT

Hi All,

I want to know is there any built in configuration/settings/playbook or any module that helps to handle playbook error(error handling). Error/On Continue Task level error handling is not enough so i want if there is any integration issue or command issue or playbook issue i send email or notify the specific users.Thank you

#integration

Re: Error Handling In Playbooks/Integrations

JStephan — Fri, 09 May 2025 07:36:01 GMT

Hey there,

well, there is generally the option to have the notification send to users, which is enabled via a server field and via the user preferences

not sure if this covers runStatus issues tough.

So I would say easiest is to

Create a job which fetches error states and sends an email
Create a report/dashboard to visualize the tasks in error

Hope that gives an idea, the "Troubleshooting ..." Dashboards might give you a hint where to start

topic Error Handling In Playbooks/Integrations in Cortex XSOAR Discussions

Error Handling In Playbooks/Integrations

Re: Error Handling In Playbooks/Integrations