topic While True Condigtional in Cortex XSOAR Discussions

While True Condigtional

G.Anshar — Sun, 16 Nov 2025 14:15:37 GMT

Hello Everyone,
I want to ask about the while loop condition in XSOAR, is it possible to do that? for example i want to check condition the agent status to see whether it is connected or not, if it is not connected set 10minutes delay and then check the condition again

Thank you!

Re: While True Condigtional

ofmoalem — Sun, 28 Dec 2025 07:37:28 GMT

Loop condition is indeed an option!

You can achieve it by 2 examples:

Wrap your task in a sub-playbook and use the built-in Loop mechanism to rerun the playbook using Loop automation.
Use custom task (Script) in python that gets the data via argument and runs the while True loop with all the logic you need

personally - option 2 is preferred, much more simple to create and test.

Good luck!

Re: While True Condigtional

G.Anshar — Tue, 06 Jan 2026 04:53:35 GMT

Thanks for your answer @ofmoalem , I used technique no 2, but I got this error

Error from Scripts is : Script failed to run: Timeout Error: Docker code script failed due to timeout (exampleScript). Consider changing timeout value for this automation. (2604) (2603)

to resolved this issue I increased the timeout and the number of retries but I don't think this is same as we used to while True condition

Re: While True Condigtional

ofmoalem — Thu, 29 Jan 2026 08:10:40 GMT

Well, this is because you try to implement the wrong logic into automation script which meant to be one time flow and not endless recursive loop.

in case where the waiting time is not consistent and not static - Schedule Commands decorators are you friends-to-go.

XSOAR features option that built exactly for that use case - unknown number of loops needed.

regular tasks within playbook running via workers, but schedule commands do not run via workers, which means they are not limited by time - they are limited BY RESULTS.

schedule tasks give you the option to run the loop over and over until you get the output you wish for via code.

you can read more about it via offical docs:

Scheduled Commands | Cortex XSOAR

the last example there is a great baseline for your use case!

Best of luck!

Scheduled Commands | Cortex XSOAR