https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/how-to-use-and-or-change-demisto-user-name-for-a-xsoar-saas/m-p/1249241#M4238 <P>How to use and/or change the demisto user name (e.g. <CODE>service_demisto</CODE>, <CODE>svc_demisto</CODE>, etc.) for a XSOAR (SaaS) engine server that meets an enterprise organization's user naming requirement? If so, please provide url of online doc with "how to" instructions. If not, please provide url of online doc that explains the reason(s) that the <CODE>demisto</CODE> user name is "hardcoded".</P> Mon, 02 Mar 2026 19:07:57 GMT jeff_berry 2026-03-02T19:07:57Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/how-to-use-and-or-change-demisto-user-name-for-a-xsoar-saas/m-p/1249241#M4238 <P>How to use and/or change the demisto user name (e.g. <CODE>service_demisto</CODE>, <CODE>svc_demisto</CODE>, etc.) for a XSOAR (SaaS) engine server that meets an enterprise organization's user naming requirement? If so, please provide url of online doc with "how to" instructions. If not, please provide url of online doc that explains the reason(s) that the <CODE>demisto</CODE> user name is "hardcoded".</P> Mon, 02 Mar 2026 19:07:57 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/how-to-use-and-or-change-demisto-user-name-for-a-xsoar-saas/m-p/1249241#M4238 jeff_berry 2026-03-02T19:07:57Z