topic XSOAR web interface not working with GloabalProtect Clientless VPN in Cortex XSOAR Discussions

XSOAR web interface not working with GloabalProtect Clientless VPN

batd2 — Tue, 24 Nov 2020 15:40:31 GMT

We have Palo Alto Global Protect set up and it works very well with various web applications, however it does not work with the Demisto/XSOAR web interface. It just shows a blank page, although all connectivity is allowed and I see packets flowing.

The Demisto is 5.5 and the firewall is running PanOS 8.1.17.

Is it possible to be some security feature or some other setting?

Has anyone have it working over Clientless VPN?

Re: XSOAR web interface not working with GloabalProtect Clientless VPN

GShriki — Wed, 25 Nov 2020 05:16:39 GMT

Hi @batd2

We are not familiar with specific issues with Global Protect.

Can you please open a support case on this issue, and attach client HAR files?

How to capture HAR file: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNiJCAW

Gilad