topic Re: Getting Error to Integrate MicroFocus SMAX in Cortex XSOAR Discussions

Getting Error to Integrate MicroFocus SMAX

IT_Licensemanager — Fri, 11 Feb 2022 09:19:13 GMT

Dear Team,

Getting an error when Integrate the SMAX with XSOAR.

Failed to execute test-module command. Error: 'latin-1' codec can't encode characters in position 16-247: ordinal not in range(256) (85)

Please help to resolve this Issue.

Re: Getting Error to Integrate MicroFocus SMAX

gfilippov — Sat, 19 Feb 2022 20:39:25 GMT

Hi,
Please make sure you are running the latest pack of this integration,
if you problem remains please submit a support case with the logs attached,
thanks.

Re: Getting Error to Integrate MicroFocus SMAX

gfilippov — Mon, 21 Feb 2022 18:12:36 GMT

Hi,
Actually let me correct myself;
since it is a community contributed integration- the development of it is on behalf of the contributor and not XSOAR R&D,
You can click on the "Supported by" button in the pack and contact the developer,
Pointing him to this page will be great,
thanks.