topic XSOAR test/free license - Paloalto ignoring a request from customer in Cortex XSOAR Discussions

XSOAR test/free license - Paloalto ignoring a request from customer

Miroslaw_Iwanowski — Fri, 18 Mar 2022 07:18:17 GMT

I have tried to request test/free license of XSOAR using web form - (https://start.paloaltonetworks.com/sign-up-for-community-edition.html). Completely ignored. Then I asked for support - they pointed out to local rep. Local rep can do nothing, they claimed that it seems that PA do not issue that license for European countries.

We have been long time customer of Cortex and PA firewalls and I am disappointed by that lack of any information and support.

Do you know where I can ask to get that license? Our minemeld is no longer supported and we need some replacement.

Re: XSOAR test/free license - Paloalto ignoring a request from customer

laurence64 — Fri, 18 Mar 2022 16:29:30 GMT

Hi @Miroslaw_Iwanowski

I am not sure why you would have been ignored, but if you sign up to download the Cortex XSOAR then you will get the trial version (without the limitations on reporting and commands in one day) after the 60 (I think it is) period it will revert to the community edition, this has a limit 166 commands in one day and the reporting is severely limited, other than that it is pretty much fully functional, threat feeds are limited to 100 objects though so they are more for practise and eval than anything else.

Hope this helps