topic Re: Automation "Remove From List" error in Cortex XSOAR Discussions

Automation "Remove From List" error

MKececioglu — Mon, 18 Apr 2022 10:59:38 GMT

Hi,

One of my playbook includes a removefromlist automation but sometimes this step gives the error below, if this step is rerun without any change everything is ok. Do you have any idea why it needs to be rerun sometimes and any ideas about this error ?

[DB Version '244586' and Insert version '244585' do not match for id: IP_LIST on bucket [] [dataListsBucket] (15)]

Regards.

Re: Automation "Remove From List" error

MBeauchamp2 — Mon, 18 Apr 2022 14:41:55 GMT

Try adding a retry to that task under the Advanced tab. The version mismatch may be because 2 Incidents both tried to update the list at near the same time.

Re: Automation "Remove From List" error

MKececioglu — Tue, 19 Apr 2022 07:34:29 GMT

Thank you @MBeauchamp2 this solution should work i think, let me try and update the topic.