topic Do content pack updates require downtime in Cortex XSOAR Discussions

Do content pack updates require downtime

jboyd98 — Mon, 18 Apr 2022 15:36:50 GMT

I need to update my QRadar Content Pack which also requires X dependencies be upgraded.

What is best practice for content package upgrades?
Is it as simple as installing from marketplace or do we have to run a sync after or cycle demisto after?

Other than reverting to the previous version is there any other precautions you take like taking a fresh snapshot?

Thanks,
Boyd

Re: Do content pack updates require downtime

AbelSantamarina — Mon, 18 Apr 2022 15:46:59 GMT

Content pack updates do not require downtime or a snapshot, they can be downloaded and installed directly from Marketplace.

If you are in a multi-tenant environment, you will need to do a sync to all the tenants to push the updated pack.
There is also the option to revert back to previous versions of the pack once installed.