topic Different response page server in Cortex XSOAR Discussions

Different response page server

MKececioglu — Wed, 27 Apr 2022 11:16:47 GMT

Hi,

In a multitenant deployment i want to place the response page somewhere else from the "Host-tenant" machine lets say customer environment. And configure "External Host Name" to this new server which is accessible from customer local area.

Regards.

Re: Different response page server

nkazinets — Tue, 31 May 2022 13:15:49 GMT

Hey @MKececioglu, it's a bit unclear what you're trying to achieve - what do you mean by "response page"?

Some elaboration with relevant screenshots would be helpful - but do mind that this is a public community so do not share any sensitive or confidential information.

Re: Different response page server

MKececioglu — Tue, 31 May 2022 13:35:22 GMT

Hi @nkazinets it is the web page that is created for a data collection task, "response page" was really a bit confusing 🙂

Re: Different response page server

jfernandes1 — Wed, 01 Jun 2022 03:29:54 GMT

Hi @MKececioglu, Your looking to route client responses via an engine to the XSOAR server. This will help when the client environment is separate from XSOAR's.

- You will need to setup an Engine in the client's environments first.

- You can then follow this documentation to complete the configuration - https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-6/cortex-xsoar-admin/engines/configure-engines/enable-access-to-communication-tasks-through-an-engine

- You might also want to refer to the HTTPS documentation if you want to deploy the engine in the cloud. Refer - https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-2/cortex-xsoar-admin/installation/post-installation-checklist/https-with-a-signed-certificate