topic XSOAR disk quota exceeded error in Cortex XSOAR Discussions

XSOAR disk quota exceeded error

EnesOzdemir — Fri, 29 Apr 2022 07:16:03 GMT

I am getting disk quota exceeded error while running commands both on the playbook and the console

here is the full error.

2022-04-29 06:42:22.4327 error Container exit with error. container name: [demistoserver_pyexec-01aab3da-d09e-4478-84b6-650a5860ddeb-demistopython33.10.4.27798-acc_XXX-30] error: [exit status 126] stderr: [Error: OCI runtime error: container_linux.go:370: starting container process caused: process_linux.go:459: container init caused: join session keyring: create session key: disk quota exceeded

Below is the system usage from the tenant
CPU 1.85%
MEMORY 0.89%
DISK 523.597 MB

here is a screenshot of the system diagnostics from the main account (multi tenant server)
The first tenant in the screenshot is another one. 88.844 GB storage is high and docker complaining disk quota exceeded makes sense but for the other one with the 523 MB storage giving us disk quota exceeded doesn't make so much sense

Re: XSOAR disk quota exceeded error

RahulVijaydev — Mon, 02 May 2022 18:42:35 GMT

Hello,

Are the tenants all deployed on the same host? How much disk space is allocated to the host?

As per sizing requirements, for every new tenant added to a host, CPU and Memory specifications would have to be scaled up:
https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-6/cortex-xsoar-multi-tenant-guide/plan-the-multi-tenant-deployment/multi-tenant-sizing-requirements#id80c6b3f5-bd54-441e-8dc6-34573c6f2f02

Re: XSOAR disk quota exceeded error

jfernandes1 — Wed, 04 May 2022 00:59:46 GMT

Hi @EnesOzdemir , This looks like a docker issue. I would recommend raising a support ticket.