topic Re: XSOAR cant connect to marketplace in Cortex XSOAR Discussions

XSOAR cant connect to marketplace

spandor — Tue, 12 Jan 2021 13:25:31 GMT

Hi
installed a new instance of XSOAR community edition - but cant seem to connect to the marketplace -
when i try curl to storage.googleapis.com
curl: (56) Recv failure: Connection reset by peer
curl to: https://xsoar.pan.dev works

the firewall is not dropping traffic to those destination IP's either -

one thing i did notice on my instance is that my Marketplace Version is stated as N/A under settings->about->version

any tips?

thanks

Re: XSOAR cant connect to marketplace

amore — Wed, 13 Jan 2021 19:22:59 GMT

According to this article - https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-0/cortex-xsoar-admin/installation/system-requirements#idcb7f1917-7015-494e-8630-9d6a9a343d49_id4961c4a5-668d-41ee-b5bc-b52afe68da25, you need to add storage.googleapis.com and xsoar.pan.dev as allowed urls and make sure they are reachable from the browser, otherwise you cannot access the Marketplace.

Re: XSOAR cant connect to marketplace

spandor — Thu, 14 Jan 2021 09:36:50 GMT

thanks for the reply - the issue was one of the firewalls was blocking the google-base application - we now have XSOAR working and connected to the Marketplace.

Thanks