topic Re: Unique names for rasterized images into ServiceNow in Cortex XSOAR Discussions

Unique names for rasterized images into ServiceNow

Jersey_Mankowski — Mon, 09 May 2022 17:26:37 GMT

Greetings,

I am pulling in rasterized images into ServiceNow from URLs, and ideally I'd like to name them the URL they are pulled to eliminate some confusion. But I am not seeing a good way to do this, I have tried adding "URL${inputs.URL}" to the filename in the rasterize automation, but it appends every URL that was pulled into the filename, and the filenames get so long that I assume SN rejects them from uploading.

Also, double jeopardy, but is there a way to upload the rasterized files as images instead of attachments? Uploading as attachments does not trigger preview thumbnails and I've checked the tables in SN to verify that PNGs are allowed previews.

Re: Unique names for rasterized images into ServiceNow

jfernandes1 — Tue, 10 May 2022 04:33:45 GMT

Hi @Jersey_Mankowski, You would need to process the URLs as a list. I would recommend using a sub-playbook with the ForEach function. If you pass the URL key as a parameter, it will send 1 URL to the sub-playbook for every loop.

Regarding your other question. First check the SNOW API to see it they allow it. If you find the API call create a feature request.

Re: Unique names for rasterized images into ServiceNow

Jersey_Mankowski — Tue, 10 May 2022 14:40:24 GMT

Thanks @jfernandes1, How would you call a ForEach function? I am not seeing anything in the documentation.

Re: Unique names for rasterized images into ServiceNow

jfernandes1 — Wed, 11 May 2022 02:25:20 GMT

Hi @Jersey_Mankowski, screenshot below.

Re: Unique names for rasterized images into ServiceNow

Jersey_Mankowski — Wed, 11 May 2022 14:49:18 GMT

Aha, only available on sub-playbooks. Thanks @jfernandes1