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    <title>topic Pre-process rule doesn't work in Cortex XSOAR Discussions</title>
    <link>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/pre-process-rule-doesn-t-work/m-p/379815#M84</link>
    <description>&lt;P&gt;Hello all,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We want to create a pre-process rule to drop all Phishing incident without [Phish Alert] inside the email subject.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We're creating the following rule&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;TABLE border="1" width="100%"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD width="100%"&gt;type equals Phishing AND emailto equals test@test.ts AND emailsubject contains [Phish Alert]&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Testing with the following JSON:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;TABLE border="1" width="100%"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD width="100%"&gt;{&lt;BR /&gt;"type":"Phishing",&lt;BR /&gt;"emailsubject":"[Phish Alert] test preprocess rule",&lt;BR /&gt;"emailto":"test@test.ts"&lt;BR /&gt;}&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It doesn't work:&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="test.PNG" style="width: 805px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/29502iFDEFBC736122F7F1/image-size/large/is-moderation-mode/true?v=v2&amp;amp;px=999" role="button" title="test.PNG" alt="test.PNG" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;With only "type equals Phishing" it works. But if we had anything else it stops working.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For example only with:&lt;/P&gt;&lt;TABLE border="1" width="100%"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD width="100%"&gt;type equals Phishing AND firstname equals Alexandre&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;And the following JSON:&lt;/P&gt;&lt;TABLE border="1" width="100%"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD width="100%"&gt;{&lt;BR /&gt;"type":"Phishing",&lt;BR /&gt;"firstname":"Alexandre",&lt;BR /&gt;"emailsubject":"[Pish Alert] test preprocess rule",&lt;BR /&gt;"emailto":"test@test.ts"&lt;BR /&gt;}&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It doesn't work.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you help us please? Am I missing somehing or is there a problem ?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for all help.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best regards,&lt;/P&gt;&lt;P&gt;Alexandre Borgo&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 14 Jan 2021 10:40:08 GMT</pubDate>
    <dc:creator>aborgoENGIE</dc:creator>
    <dc:date>2021-01-14T10:40:08Z</dc:date>
    <item>
      <title>Pre-process rule doesn't work</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/pre-process-rule-doesn-t-work/m-p/379815#M84</link>
      <description>&lt;P&gt;Hello all,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We want to create a pre-process rule to drop all Phishing incident without [Phish Alert] inside the email subject.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We're creating the following rule&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;TABLE border="1" width="100%"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD width="100%"&gt;type equals Phishing AND emailto equals test@test.ts AND emailsubject contains [Phish Alert]&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Testing with the following JSON:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;TABLE border="1" width="100%"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD width="100%"&gt;{&lt;BR /&gt;"type":"Phishing",&lt;BR /&gt;"emailsubject":"[Phish Alert] test preprocess rule",&lt;BR /&gt;"emailto":"test@test.ts"&lt;BR /&gt;}&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It doesn't work:&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="test.PNG" style="width: 805px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/29502iFDEFBC736122F7F1/image-size/large/is-moderation-mode/true?v=v2&amp;amp;px=999" role="button" title="test.PNG" alt="test.PNG" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;With only "type equals Phishing" it works. But if we had anything else it stops working.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For example only with:&lt;/P&gt;&lt;TABLE border="1" width="100%"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD width="100%"&gt;type equals Phishing AND firstname equals Alexandre&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;And the following JSON:&lt;/P&gt;&lt;TABLE border="1" width="100%"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD width="100%"&gt;{&lt;BR /&gt;"type":"Phishing",&lt;BR /&gt;"firstname":"Alexandre",&lt;BR /&gt;"emailsubject":"[Pish Alert] test preprocess rule",&lt;BR /&gt;"emailto":"test@test.ts"&lt;BR /&gt;}&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It doesn't work.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you help us please? Am I missing somehing or is there a problem ?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for all help.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best regards,&lt;/P&gt;&lt;P&gt;Alexandre Borgo&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Jan 2021 10:40:08 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/pre-process-rule-doesn-t-work/m-p/379815#M84</guid>
      <dc:creator>aborgoENGIE</dc:creator>
      <dc:date>2021-01-14T10:40:08Z</dc:date>
    </item>
    <item>
      <title>Re: Pre-process rule doesn't work</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/pre-process-rule-doesn-t-work/m-p/413195#M242</link>
      <description>&lt;P&gt;Hi,&lt;BR /&gt;Please submit a support case,&lt;BR /&gt;I think that the issue may be only in the pre-proc rules test functionality, and the rule will work as expected with real incidents, please try to test with existing incidents as well,&lt;BR /&gt;thanks.&lt;/P&gt;</description>
      <pubDate>Tue, 15 Jun 2021 09:12:43 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/pre-process-rule-doesn-t-work/m-p/413195#M242</guid>
      <dc:creator>gfilippov</dc:creator>
      <dc:date>2021-06-15T09:12:43Z</dc:date>
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