Task "jira-edit-issue" can not handle arrays in "Description"-Filed (with solution)

r_buchwalder — Thu, 21 Jan 2021 15:48:04 GMT

Hello

I had an issue with an array for several tickets in jira-edit-issue and there in the field "Description".

the problem was, that I had several outputs from an other Task.

So, the array "output.color": contains:

[{"Color":"blue"},{"Color":"green"},{"Color":"red"]

Now I had three Jira-Tasks to update.

First ticket with following content in the "Description" field: blue

Secound ticket with following content in the "Description" field: green

Third ticket with following content in the "Description" field: red

Well, my Description field had ${output.color.Color}

But you know what?

Each Jira Ticket got in the Description filed this output:

["blue","green","red"]

The solution I've found was a self-made python script.

Then I created a own BYOI and this looks like:

import json

inputtable = demisto.args().get('Input-array')
my_dict=json.dumps(inputtable,indent=4)
list_json=json.loads(my_dict)

outs= (list_json["Color"])

output = {
"coloroutput": out
}

demisto.results({
'Type' : entryTypes['note'],
'Contents': output,
'ContentsFormat' : formats['json'],
'HumanReadable': output,
'ReadableContentsFormat' : formats['markdown'],
'EntryContext' : output
})

With that Script I was able to use then the field Description in jira-edit-issue with ${coloroutput} and the tickets got now the right color.

Of course, I had to add in the Integration Settings - Commands - Arguments this "Input-array".

I guess, that the problem could lay on the fact, that I had to first dumps the array and then also use loads...

regards

roger

Re: Task "jira-edit-issue" can not handle arrays in "Description"-Filed (with solution)

gfilippov — Thu, 19 May 2022 17:37:37 GMT

Thanks for the info

topic Re: Task "jira-edit-issue" can not handle arrays in "Description"-Filed (with solution) in Cortex XSOAR Discussions

Task "jira-edit-issue" can not handle arrays in "Description"-Filed (with solution)

Re: Task "jira-edit-issue" can not handle arrays in "Description"-Filed (with solution)