Stopping "Docker service is down" notifications

EnesOzdemir — Mon, 06 Jun 2022 06:57:53 GMT

Hi, XSOAR is giving us warnings everyday at 1pm. We are receiving the email below
```
System Diagnostics found 1 issue(s) and 0 warning(s). Issues: Docker service is down Warnings: None Review warnings and issues in the System Diagnostics page. View it on https://URL
```
We are running podman instead of docker (installation default). I raised a support ticket for this warning and the support said

```

Hi Enes,

I checked, this is being worked on.
You can ignore it as this is a mismatch between the docker/podman migration.

```

Case 02194152

I have close to 20 tenants they all sent me the same email. I asked the DFIR community how to stop receiving this email and I have been told setting diagnostic.docker.service.up to false in the system configurations should stop the warning. I tried it on master, host and tenants and nothing seems to be working.

How to stop xsoar from sending docker service down notifications in a multi-tenant architecture?

Re: Stopping "Docker service is down" notifications

RahulVijaydev — Mon, 06 Jun 2022 18:41:18 GMT

Hi Enes,

Did the server config propagate to all tenants, or is it seen only on master?

Re: Stopping "Docker service is down" notifications

EnesOzdemir — Wed, 08 Jun 2022 12:46:55 GMT

it's not propagated. I tried setting diagnostic.docker.service.up to false on tenants and this doesn't seem to be working either.

topic Stopping "Docker service is down" notifications in Cortex XSOAR Discussions

Stopping "Docker service is down" notifications

Re: Stopping "Docker service is down" notifications

Re: Stopping "Docker service is down" notifications