topic jira-issue-query (jira-v2) dosen't show all info in output in Cortex XSOAR Discussions

jira-issue-query (jira-v2) dosen't show all info in output

r_buchwalder — Fri, 22 Jan 2021 13:37:30 GMT

Hallo Community

My Jira request dosn't show all Info in the output but there is everything in Results.

Example: In the output I do see:

Ticket
[
{
"Assignee": "aaa",
"Creator": "bbb",
"Id": "12345",
"Key": "ccc-123",
"Status": "Open",
"Summary": "ddd"
}

But I need in a next Task some info, where I do see in the Results.

Example:

assignee
created
creator
description
duedate
id
issueType
key
labels
priority
project
reporter
status
summary
ticket_link

How do I search some Text in the field description?

thanks

roger

Re: jira-issue-query (jira-v2) dosen't show all info in output

OriNahir — Fri, 22 Jan 2021 17:33:13 GMT

Hi Roger

You can run the command with `extend-context` common argument (https://xsoar.pan.dev/docs/playbooks/playbooks-extend-context#extending-context) to get more information populated to the context to be used later in the playbook

Thanks

Ori

Re: jira-issue-query (jira-v2) dosen't show all info in output

r_buchwalder — Mon, 25 Jan 2021 10:01:17 GMT

Hello Ori

Thank you for your response.

I still struggeling to get my output.

If I grab the output with raw-response="true" I do see the output I need.

Then enter it to the Extend context as "johndoe=root.issues.fields.customfield_10602"

But don't see it in the output...

Do you have any hints about?

thanks

roger

Re: jira-issue-query (jira-v2) dosen't show all info in output

ABurt — Mon, 25 Jan 2021 10:04:07 GMT

Could you try and remove the "root" from the output:

johndoe=issues.fields.customfield_10602

Re: jira-issue-query (jira-v2) dosen't show all info in output

r_buchwalder — Mon, 25 Jan 2021 10:11:53 GMT

Hello ABurt

Thank you for your reply.

I tried it, but see it only in the "Input" as "extend-context" but don't see it in Output nor Results (also with view full table)

regards

roger

Re: jira-issue-query (jira-v2) dosen't show all info in output

r_buchwalder — Mon, 25 Jan 2021 12:59:15 GMT

Hello all

It's my fault, I was expecting the result in the Results.

As I could not found it there, I was looking into the outputs from Jira (Ticket.johndoe or so)

But the outcome of the extend context is a seperate output. I saw it after looking for a keyword in context-data...

My request in Jira:

!jira-issue-query query="ID = <tickett-ID>" raw-response="true"

I would like to see here "root.issues.0.fields.creator.timeZone"

Extend Context is:

Ticket_Details=issues.fields

to get that timeZone you need to ask in the next Task:

Ticket_Details.creator.timeZone

Thanks all for help!

roger