https://live.paloaltonetworks.com/t5/endpoint-traps-discussions/cortex-xdr-notification-customization/m-p/613714#M1173 <P>Hello,<BR />I was wondering, is it possible to customize out of the box Cortex XDR notifications?<BR />They are good and informative, but I would like to see tenant name in incident e-mail notification.<BR />My work involves multiple tenants, and when I receive incident notification e-mail it takes unnecessary time to check which tenant houses involved endpoints.&nbsp;<BR />So yeah is it possible to somehow include it in notification without using 3rd party. Or if 3rd party is needed what would you recommend. Maybe someone had experience in this question.<BR />Thank you.&nbsp;</P> Wed, 23 Oct 2024 10:49:42 GMT juris.strauts 2024-10-23T10:49:42Z https://live.paloaltonetworks.com/t5/endpoint-traps-discussions/cortex-xdr-notification-customization/m-p/613714#M1173 <P>Hello,<BR />I was wondering, is it possible to customize out of the box Cortex XDR notifications?<BR />They are good and informative, but I would like to see tenant name in incident e-mail notification.<BR />My work involves multiple tenants, and when I receive incident notification e-mail it takes unnecessary time to check which tenant houses involved endpoints.&nbsp;<BR />So yeah is it possible to somehow include it in notification without using 3rd party. Or if 3rd party is needed what would you recommend. Maybe someone had experience in this question.<BR />Thank you.&nbsp;</P> Wed, 23 Oct 2024 10:49:42 GMT https://live.paloaltonetworks.com/t5/endpoint-traps-discussions/cortex-xdr-notification-customization/m-p/613714#M1173 juris.strauts 2024-10-23T10:49:42Z