topic Re: retreive base config using the api in Expedition Discussions

retreive base config using the api

minow — Wed, 20 Jun 2018 14:56:10 GMT

hey

i added a new pa820 device to the devices section and have added the credentials for the api

then when i click on the "contents" tab "retrive contents" it states that is downloading but this state is not chaning to "downloaded" as in the admi guide.

where can i see logs about it ? or fix it ?

thanks

Re: retreive base config using the api

sjanita — Fri, 22 Jun 2018 03:30:06 GMT

Are you able to add the device to a project? if yes can you try the 'Import' option to check if it can download the configuration from there.

Re: retreive base config using the api

alestevez — Fri, 22 Jun 2018 10:57:10 GMT

Please check the Task Manager is UP and RUNNING. If is stopped the job is enqueded.

Re: retreive base config using the api

minow — Sun, 24 Jun 2018 11:13:16 GMT

inside the project i see no devices , and the "import device" button is "grayed out"

Re: retreive base config using the api

minow — Sun, 24 Jun 2018 11:14:38 GMT

how do i check that the Task Manager is UP ?

Re: retreive base config using the api

alestevez — Mon, 25 Jun 2018 16:52:25 GMT

Once you logged in you will see a green or red icon that will describe the status for the Status Manager...