https://live.paloaltonetworks.com/t5/expedition-discussions/process-logs-grayed-out/m-p/257302#M1400 <P>Stopping the Pan Orders Agent, canceling jobs, flushing it, then restarting it fixes the issue.&nbsp;</P> Thu, 11 Apr 2019 17:22:12 GMT stevenjwilliams83 2019-04-11T17:22:12Z https://live.paloaltonetworks.com/t5/expedition-discussions/process-logs-grayed-out/m-p/257215#M1395 <P>When i try to process logs the "process logs" button is grayed out?</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2019-04-11 at 7.58.28 AM.png" style="width: 800px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/19550iCCD16F05ED8C6445/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Screen Shot 2019-04-11 at 7.58.28 AM.png" alt="Screen Shot 2019-04-11 at 7.58.28 AM.png" /></span></P> Thu, 11 Apr 2019 12:59:21 GMT https://live.paloaltonetworks.com/t5/expedition-discussions/process-logs-grayed-out/m-p/257215#M1395 stevenjwilliams83 2019-04-11T12:59:21Z https://live.paloaltonetworks.com/t5/expedition-discussions/process-logs-grayed-out/m-p/257288#M1398 <P>Looks like something is stuck....</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2019-04-11 at 10.55.03 AM.png" style="width: 800px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/19556iFE412BDB5FA05F7F/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Screen Shot 2019-04-11 at 10.55.03 AM.png" alt="Screen Shot 2019-04-11 at 10.55.03 AM.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>What are the permissions suppose to be?</P> <P>&nbsp;</P> <P>I created a new Hard Disk, mounted it and moved all logs to that. I assume it has to be permissions somewhere.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2019-04-11 at 11.32.04 AM.png" style="width: 800px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/19557iDFBB1672B0EB04BE/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Screen Shot 2019-04-11 at 11.32.04 AM.png" alt="Screen Shot 2019-04-11 at 11.32.04 AM.png" /></span></P> Thu, 11 Apr 2019 16:32:57 GMT https://live.paloaltonetworks.com/t5/expedition-discussions/process-logs-grayed-out/m-p/257288#M1398 stevenjwilliams83 2019-04-11T16:32:57Z https://live.paloaltonetworks.com/t5/expedition-discussions/process-logs-grayed-out/m-p/257302#M1400 <P>Stopping the Pan Orders Agent, canceling jobs, flushing it, then restarting it fixes the issue.&nbsp;</P> Thu, 11 Apr 2019 17:22:12 GMT https://live.paloaltonetworks.com/t5/expedition-discussions/process-logs-grayed-out/m-p/257302#M1400 stevenjwilliams83 2019-04-11T17:22:12Z https://live.paloaltonetworks.com/t5/expedition-discussions/process-logs-grayed-out/m-p/257380#M1407 <P>The PAN Agent needs to be running to perform some background tasks.</P> <P>Downloading content is one of them.</P> <P>You can see the PAN Agent status via the icon on the top bar.</P> Fri, 12 Apr 2019 07:11:10 GMT https://live.paloaltonetworks.com/t5/expedition-discussions/process-logs-grayed-out/m-p/257380#M1407 dgildelaig 2019-04-12T07:11:10Z