topic Re: expedition installer fails, browsing to ip address gives me default ubuntu apache in Expedition Discussions

expedition installer fails, browsing to ip address gives me default ubuntu apache

TommieVanHove — Fri, 23 Aug 2019 09:46:26 GMT

Hello.

for an on the go migration I was installing expedition on a vmware player setup on my pc.

I followed the pdf guide, and when that failed even followed the video step by step.

however I can't get expedition to work.
I installed a ubuntu 16.04 server.

I can access internet and even download the expedtion file with wget.

I run the installer and all seems to go well.

execpt: somewheren in te middle it claims not to be able to find expedtion beta.

at the end I get a failed to start (see image)

when I browse to my vm machine I load teh default ubuntu apache page..

I'm not at all a unix expert and haven't done much unix setups recently. so I'm kind of at a loss what's failing, and why. .

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

GNeyrinck — Fri, 23 Aug 2019 13:38:38 GMT

Same here

The repository is not available for some reason today:

Reading state information... Done

E: Unable to locate package expedition-beta

So its only displaying the apache default webserver page. as it cannot download expedition.

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

the_jonathan — Wed, 04 Sep 2019 20:03:35 GMT

Hey @GNeyrinck

Do you know if they updated the repository? Because i tried installing the tool today and had lot of failures of downloads when trying to connect to a conversionupdates.paloaltonetworks.com, therefore installation doesn't complete, would love to see if someone can provide with the files to install and start testing the tool.

Regards

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

GNeyrinck — Thu, 05 Sep 2019 06:43:49 GMT

Hi,

I could download the installer, but the install didn't complete successfully.

I also had numerous errors during the installation.

I'm only getting the Ubuntu default login page of the webserver after the install finished.

Regards,

Gerrit

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

dgildelaig — Mon, 09 Sep 2019 08:24:46 GMT

Do you have internet connection for this Ubuntu device?

This is a mandatory requirement to be able to download all the required packages.

Notice also that if your VM is accessing via a proxy, the proxy should allow some specific connections to download the packages.

You can review the installer to identify the packages that are installed and the debian repositories that will be used.

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

GNeyrinck — Mon, 09 Sep 2019 08:50:26 GMT

Yes, it has full internet access and there's no proxy involved.

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

dgildelaig — Mon, 09 Sep 2019 09:56:54 GMT

And do you have more detailed information regarding the error messages that you are getting during the installation?

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

GNeyrinck — Mon, 09 Sep 2019 10:56:57 GMT

This is one of the errors:

Installing Expedition debian repository

--2019-09-09 12:05:50-- https://conversionupdates.paloaltonetworks.com/ex-repo.gpg
Resolving conversionupdates.paloaltonetworks.com (conversionupdates.paloaltonetworks.com)... 199.167.52.71
Connecting to conversionupdates.paloaltonetworks.com (conversionupdates.paloaltonetworks.com)|199.167.52.71|:443... connected.
HTTP request sent, awaiting response... 404 Not Found
2019-09-09 12:05:51 ERROR 404: Not Found.

File "/usr/lib/python2.7/dist-packages/pip/__init__.py", line 215, in main
locale.setlocale(locale.LC_ALL, '')
File "/usr/lib/python2.7/locale.py", line 581, in setlocale
return _setlocale(category, locale)
locale.Error: unsupported locale setting
Traceback (most recent call last):
File "/usr/bin/pip", line 11, in <module>
sys.exit(main())

--2019-09-09 12:12:27-- https://conversionupdates.paloaltonetworks.com/ex-repo.gpg
Resolving conversionupdates.paloaltonetworks.com (conversionupdates.paloaltonetworks.com)... 199.167.52.71
Connecting to conversionupdates.paloaltonetworks.com (conversionupdates.paloaltonetworks.com)|199.167.52.71|:443... connected.
HTTP request sent, awaiting response... 404 Not Found
2019-09-09 12:12:28 ERROR 404: Not Found.

spawn apt install -y --allow-unauthenticated expedition-beta
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package expedition-beta

I'm getting these errors as one of the last messages during the install:

Reading state information... Done

E: Unable to locate package expeditionml-dependencies-beta

cp: cannot stat '/var/www/html/OS/spark/config/log4j.properties': No such file or directory

root@expedition-ubuntu:/home/****#

So it stil seems that the repository isn't ok

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

dgildelaig — Mon, 09 Sep 2019 11:01:26 GMT

Is this log recent or from several days ago (when the servers were down)?

The repository should be up and the package accessible

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

GNeyrinck — Mon, 09 Sep 2019 11:08:13 GMT

Just started from scratch again 2 hours ago.

This is the where the packages are being downloaded:

cat /etc/apt/sources.list

# deb cdrom:[Ubuntu-Server 16.04.6 LTS _Xenial Xerus_ - Release i386 (20190226)]/ xenial main restricted

# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to

# newer versions of the distribution.

deb http://be.archive.ubuntu.com/ubuntu/ xenial main restricted

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial main restricted

## Major bug fix updates produced after the final release of the

## distribution.

deb http://be.archive.ubuntu.com/ubuntu/ xenial-updates main restricted

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial-updates main restricted

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu

## team. Also, please note that software in universe WILL NOT receive any

## review or updates from the Ubuntu security team.

deb http://be.archive.ubuntu.com/ubuntu/ xenial universe

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial universe

deb http://be.archive.ubuntu.com/ubuntu/ xenial-updates universe

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial-updates universe

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu

## team, and may not be under a free licence. Please satisfy yourself as to

## your rights to use the software. Also, please note that software in

## multiverse WILL NOT receive any review or updates from the Ubuntu

## security team.

deb http://be.archive.ubuntu.com/ubuntu/ xenial multiverse

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial multiverse

deb http://be.archive.ubuntu.com/ubuntu/ xenial-updates multiverse

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial-updates multiverse

## N.B. software from this repository may not have been tested as

## extensively as that contained in the main release, although it includes

## newer versions of some applications which may provide useful features.

## Also, please note that software in backports WILL NOT receive any review

## or updates from the Ubuntu security team.

deb http://be.archive.ubuntu.com/ubuntu/ xenial-backports main restricted universe multiverse

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial-backports main restricted universe multiverse

## Uncomment the following two lines to add software from Canonical's

## 'partner' repository.

## This software is not part of Ubuntu, but is offered by Canonical and the

## respective vendors as a service to Ubuntu users.

# deb http://archive.canonical.com/ubuntu xenial partner

# deb-src http://archive.canonical.com/ubuntu xenial partner

deb http://security.ubuntu.com/ubuntu xenial-security main restricted

# deb-src http://security.ubuntu.com/ubuntu xenial-security main restricted

deb http://security.ubuntu.com/ubuntu xenial-security universe

# deb-src http://security.ubuntu.com/ubuntu xenial-security universe

deb http://security.ubuntu.com/ubuntu xenial-security multiverse

# deb-src http://security.ubuntu.com/ubuntu xenial-security multiverse

deb [arch=amd64,i386] http://sgp1.mirrors.digitalocean.com/mariadb/repo/10.1/ubuntu xenial main

# deb-src [arch=amd64,i386] http://sgp1.mirrors.digitalocean.com/mariadb/repo/10.1/ubuntu xenial main

I'm at version:

DISTRIB_ID=Ubuntu

DISTRIB_RELEASE=16.04

DISTRIB_CODENAME=xenial

DISTRIB_DESCRIPTION="Ubuntu 16.04.6 LTS"

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

the_jonathan — Mon, 09 Sep 2019 12:35:22 GMT

Hello all,

To be honest to you guys, it seems that downloading the .tar version to install is obsolete, in the same webpage there is a link to download a VM, i downloaded that and installed it and it worked like a charm.

Hope this helps because on the standard installation running the InitSetup.h is not working anymore but VM works immediatly.

Regards

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

GNeyrinck — Mon, 09 Sep 2019 12:49:17 GMT

Hi,

Do you mean the "Legacy VM" on this page:

https://live.paloaltonetworks.com/t5/Expedition-Migration-Tool/ct-p/migration_tool

Or?

Regards,

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

the_jonathan — Mon, 09 Sep 2019 13:13:28 GMT

Hello @GNeyrinck ,

Yes indeed, its the Legacy Expedition VM, because going with the "Get the expedition installer" is not working anymore.

Regards

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

dgildelaig — Mon, 09 Sep 2019 13:20:04 GMT

Please, try the installer again.

It should be available again.

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

the_jonathan — Mon, 09 Sep 2019 14:46:47 GMT

Hello @dgildelaig,

Just tested running initsetup.h again and got the same issue:

--2019-09-09 11:41:50-- https://conversionupdates.paloaltonetworks.com/ex-repo.gpg
Resolving conversionupdates.paloaltonetworks.com (conversionupdates.paloaltonetworks.com)... 199.167.52.71
Connecting to conversionupdates.paloaltonetworks.com (conversionupdates.paloaltonetworks.com)|199.167.52.71|:443... connected.
HTTP request sent, awaiting response... 404 Not Found
2019-09-09 11:41:52 ERROR 404: Not Found.

Regards

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

GNeyrinck — Tue, 10 Sep 2019 06:42:10 GMT

Hi,

Tried again for the 10th time and to no avail.

Still only seeing the Ubuntu Apache homepage

Regards,

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

dgildelaig — Tue, 10 Sep 2019 08:48:42 GMT

We are exploring the issue to see why at some points the packages are not being offered.

Currently, the server is offering the packages and the installation should complete successfully.

In case it would fail, try to execute the following command again:

apt-get install expedition-beta

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

GNeyrinck — Tue, 10 Sep 2019 09:02:00 GMT

Hello,

I've tried to run this commands a couple of times already, but the package cannot be located:

expedition-ubuntu:~$ sudo apt-get install expedition-beta

[sudo] password for user:

Reading package lists... Done

Building dependency tree

Reading state information... Done

E: Unable to locate package expedition-beta

switchpoint@expedition-ubuntu:~$

The locations where the packages can be found:

expedition-ubuntu:~$ cat /etc/apt/sources.list

# deb cdrom:[Ubuntu-Server 16.04.6 LTS _Xenial Xerus_ - Release i386 (20190226)]/ xenial main restricted

# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to

# newer versions of the distribution.

deb http://be.archive.ubuntu.com/ubuntu/ xenial main restricted

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial main restricted

## Major bug fix updates produced after the final release of the

## distribution.

deb http://be.archive.ubuntu.com/ubuntu/ xenial-updates main restricted

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial-updates main restricted

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu

## team. Also, please note that software in universe WILL NOT receive any

## review or updates from the Ubuntu security team.

deb http://be.archive.ubuntu.com/ubuntu/ xenial universe

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial universe

deb http://be.archive.ubuntu.com/ubuntu/ xenial-updates universe

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial-updates universe

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu

## team, and may not be under a free licence. Please satisfy yourself as to

## your rights to use the software. Also, please note that software in

## multiverse WILL NOT receive any review or updates from the Ubuntu

## security team.

deb http://be.archive.ubuntu.com/ubuntu/ xenial multiverse

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial multiverse

deb http://be.archive.ubuntu.com/ubuntu/ xenial-updates multiverse

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial-updates multiverse

## N.B. software from this repository may not have been tested as

## extensively as that contained in the main release, although it includes

## newer versions of some applications which may provide useful features.

## Also, please note that software in backports WILL NOT receive any review

## or updates from the Ubuntu security team.

deb http://be.archive.ubuntu.com/ubuntu/ xenial-backports main restricted universe multiverse

# deb-src http://be.archive.ubuntu.com/ubuntu/ xenial-backports main restricted universe multiverse

## Uncomment the following two lines to add software from Canonical's

## 'partner' repository.

## This software is not part of Ubuntu, but is offered by Canonical and the

## respective vendors as a service to Ubuntu users.

# deb http://archive.canonical.com/ubuntu xenial partner

# deb-src http://archive.canonical.com/ubuntu xenial partner

deb http://security.ubuntu.com/ubuntu xenial-security main restricted

# deb-src http://security.ubuntu.com/ubuntu xenial-security main restricted

deb http://security.ubuntu.com/ubuntu xenial-security universe

# deb-src http://security.ubuntu.com/ubuntu xenial-security universe

deb http://security.ubuntu.com/ubuntu xenial-security multiverse

# deb-src http://security.ubuntu.com/ubuntu xenial-security multiverse

deb [arch=i386,amd64] http://sgp1.mirrors.digitalocean.com/mariadb/repo/10.1/ubuntu xenial main

# deb-src [arch=i386,amd64] http://sgp1.mirrors.digitalocean.com/mariadb/repo/10.1/ubuntu xenial main

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

dgildelaig — Tue, 10 Sep 2019 09:15:15 GMT

Make sure that you have the repository declared in your VM.

echo 'deb https://conversionupdates.paloaltonetworks.com/ expedition-updates/' > /etc/apt/sources.list.d/ex-repo.list

Afterwards,

apt-get update

Re: expedition installer fails, browsing to ip address gives me default ubuntu apache

GNeyrinck — Tue, 10 Sep 2019 09:24:33 GMT

The repository has been declared:

***********@expedition-ubuntu:~$ sudo apt-get install expedition-beta
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package expedition-beta
***********@expedition-ubuntu:~$ cat /etc/apt/sources.list.d/ex-repo.list
deb https://conversionupdates.paloaltonetworks.com/ expedition-updates/
***********@expedition-ubuntu:~$

In the line below, there's a space after conversionupdates.paloaltonetworks.com/ before "expedition-updates"

Is that intentionally?

deb https://conversionupdates.paloaltonetworks.com/ expedition-updates/