topic Re: Unable to add panorama to the Devices on migration tool-Remote Expedition Error in Expedition Discussions

Unable to add panorama to the Devices on migration tool-Remote Expedition Error

RItwik — Sun, 06 Oct 2019 04:56:39 GMT

Re: Unable to add panorama to the Devices on migration tool-Remote Expedition Error

dgildelaig — Tue, 08 Oct 2019 07:38:29 GMT

Could you provide some description?

Which version are you using, did you clean the session, have you refreshed the browser, etc.?

Re: Unable to add panorama to the Devices on migration tool-Remote Expedition Error

RItwik — Tue, 08 Oct 2019 15:26:18 GMT

Yes, sir. I have cleared the sessions, I have refreshed the browser,.etc. I have also updated the OS Ubuntu 16.04.5 LTS to 18.04.2 LTS.

Now, I see when I try to login, its waiting on to Authenticate and unable to login.

Authenticating...please wait.

Re: Unable to add panorama to the Devices on migration tool-Remote Expedition Error

abarbany — Wed, 09 Oct 2019 08:10:16 GMT

When you upgrade Ubuntu to version 18, you break some dependencies and Expedition stop working. You should run it in Ubuntu 16.04

Re: Unable to add panorama to the Devices on migration tool-Remote Expedition Error

RItwik — Thu, 17 Oct 2019 16:48:10 GMT

Hi,

Thanks for the info, now it seems like I need to get back to the previous Ubuntu version 16.04. Can you provide me the process and I believe that should fix the issue. Appreciate your help.

Re: Unable to add panorama to the Devices on migration tool-Remote Expedition Error

dgildelaig — Fri, 18 Oct 2019 09:05:15 GMT

There is no such process to roll-back to the prior OS version and downgrade as well all the applications and their settings to the supported in Expedition.

The only thing I could advise is to do a database backup (look for Mysql/MariaDB databases backup), and make a copy of the /home/userSpace folder.

Then, create a new instance of Expedition again and restore the /home/userSpace folder and recover the MariaDB databases.

This may get you back and running to an Expedition running on Ubuntu 16.04.