topic Re: expedition error in Expedition Discussions

expedition error

HemanthV — Fri, 22 Jan 2021 17:30:30 GMT

Hi Team

i installed the expedition tool in the ubuntu server by referring the below link

https://live.paloaltonetworks.com/t5/expedition-migration-tool/ct-p/migration_tool

but when i try to load in the browser and i am getting the apache2 ubuntu default page

can anyone help how to solve this issue

Re: expedition error

azuniga — Fri, 22 Jan 2021 18:29:34 GMT

Hello @HemanthV

It sounds like something may have failed during the install, in the video he performs a tee output.log file. Did you create one of those? If so you might be able to find out where the error is.

Re: expedition error

HemanthV — Fri, 22 Jan 2021 18:34:32 GMT

Hi I throughly followed the video their is no any output.logfile

if i missed help me how to install that file

Re: expedition error

azuniga — Fri, 22 Jan 2021 18:45:50 GMT

Hello @HemanthV

sudo ./initSetup.sh | tee output.log

Sorry I thought for some reason that part was in the video but I just skimmed it and noticed the output.log portion wasn't, anyhow you can basically save what you run from that output to a file called output.log for your review. Look it over and see if there are any errors, if you need additional help parsing through the log file feel free to shoot me an email at fwmigrate@paloaltonetworks.com and I can help you look it over.

Re: expedition error

HemanthV — Wed, 27 Jan 2021 19:02:24 GMT

Hi Azuniga

After running the below command also still i am facing same issue and i have collected the logs and sent you the mail

Re: expedition error

azuniga — Wed, 27 Jan 2021 19:59:48 GMT

Hello @HemanthV

Understood, I have replied to your email and suggest we setup a zoom session.

Re: expedition error

HemanthV — Thu, 28 Jan 2021 18:39:12 GMT

Hi Azuniga

As per the guidance shared to my colleague we have installed the 64 bit version of the ubuntu but issue is still same

can you please help us by taking remote