topic Re: opaque: Failed to export traffic log - giving up retry in Expedition Discussions

opaque: Failed to export traffic log - giving up retry

Burak — Mon, 04 Apr 2022 10:04:06 GMT

Hi everyone;

We want to run ML feature in Expedition tool. We added the second disk for ML operation to Expedition tool and settings were made, but we see an error as follows.

Does anyone know the cause of the error?

LOG:

domain: 1
receive_time: 2022/04/04 08:30:01
serial: 013201027167
seqno: 7032370251232381080
actionflags: 0x8000000000000000
type: SYSTEM
subtype: general
config_ver: 0
time_generated: 2022/04/04 08:30:01
high_res_timestamp: 2022-04-04T08:30:01.000+03:00
dg_hier_level_1: 0
dg_hier_level_2: 0
dg_hier_level_3: 0
dg_hier_level_4: 0
vsys_name:
device_name: **********
vsys_id: 0
vsys:
eventid: general
object:
fmt: 0
id: 0
module: general
severity: critical
opaque: Failed to export traffic log - giving up retry
dg_id: 0
tpl_id: 0

Re: opaque: Failed to export traffic log - giving up retry

lychiang — Mon, 04 Apr 2022 17:17:03 GMT

@Burak, What type of methods do you use to export the traffic log from firewall to expedition ? Are you seeing the logs exist and store in the new path you specified?

Re: opaque: Failed to export traffic log - giving up retry

Burak — Tue, 05 Apr 2022 07:13:11 GMT

Hi Lychiang;

Q
What type of methods do you use to export the traffic log from firewall to expedition ?
A
As you can see in the attachment, we use the scp protocol while exporting the firewall log

Q
Are you seeing the logs exist and store in the new path you specified?
A
we can also see the logs in the new path.

Re: opaque: Failed to export traffic log - giving up retry

lychiang — Tue, 05 Apr 2022 15:52:21 GMT

Can you please try change the ownership of the path using below command:

sudo chown -R www-data:www-data /yourlogpath

Re: opaque: Failed to export traffic log - giving up retry

Burak — Thu, 07 Apr 2022 11:26:01 GMT

Hi Lychiang;

We have changed it but problem is still continue

LOGS;

domain: 1
receive_time: 2022/04/07 09:09:30
serial: 013201027158
seqno: 7032362855272783095
actionflags: 0x8000000000000000
type: SYSTEM
subtype: general
config_ver: 0
time_generated: 2022/04/07 09:09:30
high_res_timestamp: 2022-04-07T09:09:30.000+03:00
dg_hier_level_1: 0
dg_hier_level_2: 0
dg_hier_level_3: 0
dg_hier_level_4: 0
vsys_name:
device_name: ------
vsys_id: 0
vsys:
eventid: general
object:
fmt: 0
id: 0
module: general
severity: critical
opaque: Failed to export traffic log - giving up retry
dg_id: 0
tpl_id: 0

Re: opaque: Failed to export traffic log - giving up retry

lychiang — Thu, 07 Apr 2022 17:27:46 GMT

Is the export from firewall failed or export works, you are unable to process the logs in expedition ? If export from firewall failed, trying to do a manual export test , it should give you error message.