topic Re: Remediation for BPA in Expedition Discussions

Remediation for BPA

ChristopherMarston — Thu, 07 Apr 2022 16:51:10 GMT

I have no BPA version listed in Expedition under release info and the error message below in "Expedition internal checks". I've run the shell script as suggested which appears to complete. I've tried restarting apache and rebooting the box then clicking remediate button but nothing changes. Not sure if it matters but I used the migration tool to move data after doing a fresh install of Expedition on Ubuntu 20.04 and tried to resolve this BPA issue after.

Output from end of shell script:

Installing collected packages: matplotlib, BPA
Attempting uninstall: matplotlib
Found existing installation: matplotlib 3.5.1
Uninstalling matplotlib-3.5.1:
Successfully uninstalled matplotlib-3.5.1
Attempting uninstall: BPA
Found existing installation: BPA 3.33.0
Uninstalling BPA-3.33.0:
Successfully uninstalled BPA-3.33.0
Successfully installed BPA-3.33.0 matplotlib-3.2.2

Message in WebUI:

Verify that Python Software Dependencies have been installed.

The following dependencies for ML are missing : BPA (3.33.0)
Remediation: Execute the following command in CLI:
sh /var/www/html/OS/BPA/updateBPA306.sh;

Re: Remediation for BPA

lychiang — Thu, 07 Apr 2022 17:29:51 GMT

If you are not using BPA , you can ignore the error message on the dashboard. If you need BPA, I would suggest you reinstall a new ubuntu 20.x VM and re-run the installation script without issue any "sudo apt-get upgrade" , it should solve the issue.

Re: Remediation for BPA

AK74 — Mon, 09 May 2022 15:20:32 GMT

Hi Lychiang,

I've tried to reinstall Ubuntu 20.04.04 several times (without issue any "sudo apt-get upgrade" )

WARNING: No metadata found in /usr/local/lib/python3.8/dist-packages
Rolling back uninstall of pillow
Moving to /usr/local/lib/python3.8/dist-packages/PIL/
from /usr/local/lib/python3.8/dist-packages/~IL
Moving to /usr/local/lib/python3.8/dist-packages/Pillow-9.1.0.dist-info/
from /usr/local/lib/python3.8/dist-packages/~illow-9.1.0.dist-info
Moving to /usr/local/lib/python3.8/dist-packages/Pillow.libs/
from /usr/local/lib/python3.8/dist-packages/~illow.libs
error: legacy-install-failure

× Encountered error while trying to install package.
╰─> Pillow

note: This is an issue with the package mentioned above, not pip.
hint: See above for output from the failure."

Re: Remediation for BPA

lychiang — Mon, 09 May 2022 16:14:16 GMT

Hi @AK74 Please refer to the below article for solution:

https://live.paloaltonetworks.com/t5/expedition-articles/how-to-remediate-quot-verify-that-python-software-dependencies/ta-p/485229

Re: Remediation for BPA

AK74 — Mon, 09 May 2022 18:35:36 GMT

Thanks so much Lychiang - it works as a charm 🙂