topic Re: Issue with Expedition, Cannot Access to GUI WEB in Expedition Discussions

Issue with Expedition, Cannot Access to GUI WEB

Oscarresendiz — Fri, 12 Aug 2022 03:51:54 GMT

Hello team.

I follow the steps to Install Expedition in a VM like the Guide that the official web pages says.

But when I try to acces by GUI WEB browsing, I get the message that not is posiblle to reach, the server refused the connection.

I check and I see the port 80 and 443 are not in LISTEN.

Could you help me with this?

The information:

VMware Workstation 16 Player

Ubuntu 20.04.4

initSetup_v2.0.sh

Re: Issue with Expedition, Cannot Access to GUI WEB

lychiang — Fri, 12 Aug 2022 15:00:23 GMT

@Oscarresendiz By default after you installing the expedition , the port 443 and 80 should be allowed automatically. please issue below command to check if the port is listening:

$sudo ss -ltnp

If port 443 and 80 are not in the list, please do below command to open it :

$sudo ufw allow 80/tcp

Re: Issue with Expedition, Cannot Access to GUI WEB

Oscarresendiz — Fri, 12 Aug 2022 19:37:28 GMT

Thank Lychiang, I run the commands but I don't see the Port in LISTEN.

I am able to connect with Putty (SSH) but When I try to access with chrome (GUI) It is not possible

Re: Issue with Expedition, Cannot Access to GUI WEB

lychiang — Fri, 12 Aug 2022 20:37:42 GMT

You can use below commands to open port 443 and 80

$sudo ufw allow 80/tcp

$sudo ufw allow 443/tcp

Re: Issue with Expedition, Cannot Access to GUI WEB

AbhijeetBhapkar — Sat, 13 Aug 2022 08:42:16 GMT

On VM, need to change the default setting in network preference.

Re: Issue with Expedition, Cannot Access to GUI WEB

Oscarresendiz — Mon, 15 Aug 2022 15:30:01 GMT

I am Sorry Bhapkar, But I don know in which part I need to change the default and what is the parameter I have to change. Could you help me with more information?

Re: Issue with Expedition, Cannot Access to GUI WEB

AbhijeetBhapkar — Tue, 16 Aug 2022 06:24:37 GMT

Hi,

Pls follow the below steps.

Click on Restore defaults, then click on Apply and OK

Re: Issue with Expedition, Cannot Access to GUI WEB

Oscarresendiz — Wed, 17 Aug 2022 02:25:59 GMT

I did the restore defaults but I cannot access to Web, I tried to install twice but I get the same result

Re: Issue with Expedition, Cannot Access to GUI WEB

SeanPurvis — Thu, 15 Dec 2022 17:01:57 GMT

I'm having this same issue. Did you ever find a resolution to this issue?

Re: Issue with Expedition, Cannot Access to GUI WEB

JHALL3 — Thu, 20 Apr 2023 17:03:00 GMT

On VM, need to change the default setting in network preference, what default setting?

Re: Issue with Expedition, Cannot Access to GUI WEB

Mass — Thu, 26 Oct 2023 00:21:51 GMT

Has anyone found a solution for this? I added the firewall rules above still not seeing the ports 80 and 443 listening.

I tried to follow this article to generate a new cert, but my Ubuntu does not have apache2 installed, is this normal?

https://live.paloaltonetworks.com/t5/expedition-articles/access-expedition-gui-using-google-chrome/ta-p/318360

Anyone any idea?

Re: Issue with Expedition, Cannot Access to GUI WEB

sanandh — Thu, 26 Oct 2023 00:40:28 GMT

Did you run the installer script - initSetup_*.sh from the expedition tar file (Step 5 listed in the 'Expedition Installation Guide' - Page 13 in current version)
This script installs apache along with other packages needed for expedition.

You can try executing this command from the script to check any issues with apache installation: `apt-get install -y apache2`

Re: Issue with Expedition, Cannot Access to GUI WEB

Mass — Thu, 26 Oct 2023 01:19:29 GMT

I ran the script to install the Expedition, which is why it looks strange to me that I don't have it after the installation is completed. from the new Ubuntu I can run Curl https://.... and have access to the Internet, so I assume the script should have access to all repo it needs to install all required packages.

But obviously, it did not, cannot figure out why.

Re: Issue with Expedition, Cannot Access to GUI WEB

sanandh — Thu, 26 Oct 2023 19:30:54 GMT

Do you get an error when you install apache explicitly using the above recommended command?

Re: Issue with Expedition, Cannot Access to GUI WEB

Mass — Thu, 26 Oct 2023 21:18:08 GMT

You are right Sanandh, the apache did not get installed, with some errors around the packages not being available.

I tried installing using VMWare (instead of VirtualBox), and strange enough it all went through successfully.

Tried a couple of things in Vbox and gave up.

Re: Issue with Expedition, Cannot Access to GUI WEB

sanandh — Thu, 26 Oct 2023 21:21:20 GMT

Got it. So, is expedition GUI now working on your VMWare instance?

Re: Issue with Expedition, Cannot Access to GUI WEB

Mass — Thu, 26 Oct 2023 21:47:13 GMT

Yes, smooth installation, no error and GUI works.