topic Re: Expedition tool is unavailable after 2 - 3 days without accesing it in Expedition Discussions

Expedition tool is unavailable after 2 - 3 days without accesing it

juankparra90 — Mon, 24 Jul 2023 22:33:54 GMT

I am unable to access the web gui after 2 - 3 days without accesing the Expedition tool. Everytime I have to reboot Expedition from the CLI via SSH to be able to access it on the browser. HAve you ever have this issue before and the way to fix it? I am running Expedition version 1.2.68 spark dependencies 0.1.3-h2.

Re: Expedition tool is unavailable after 2 - 3 days without accesing it

lychiang — Mon, 24 Jul 2023 22:38:01 GMT

This sounds more like something block connections like firewall in between expedition VM and your local machine

Re: Expedition tool is unavailable after 2 - 3 days without accesing it

juankparra90 — Mon, 24 Jul 2023 22:57:48 GMT

There is no Firewall in between my PC and expedition. Some how it gets frozen. Is there any log to check or process to restart. I am the network engineer on my company and just to let you know when we reboot expedition the GUI comes up meaning that this is not a network issue but an issue with expedition itself.

Re: Expedition tool is unavailable after 2 - 3 days without accesing it

lychiang — Mon, 24 Jul 2023 23:01:30 GMT

You can check /temp/error and panReadOrders.log

Re: Expedition tool is unavailable after 2 - 3 days without accesing it

juankparra90 — Mon, 24 Jul 2023 23:19:33 GMT

Thank you for your reply. Just an additional question is there any way to report this issue to the developers of this tool so they can get it resolve?

Re: Expedition tool is unavailable after 2 - 3 days without accesing it

lychiang — Tue, 25 Jul 2023 15:21:45 GMT

Yes, you can report Expedition bug via email fwmigrate@paloaltonetworks.com