topic where do I check logs when merge never completes in Expedition Discussions

where do I check logs when merge never completes

PerryK — Wed, 26 Sep 2018 19:46:38 GMT

I've got a pretty straight forward ASA to Palo migration. I followed the guide step by step. Unused objects and invalid stuff has been removed. When I click on the merge button it stays in the pending state forever. (No error message or any other feedback FWIW)

So what logs can I check in the CLI to see where the merge gets stuck.

Re: where do I check logs when merge never completes

bagherib — Wed, 26 Sep 2018 19:48:36 GMT

I had the same issue. I always have a second browser open to Expedition. When it hangs for any reason, for some reason the service has stopped. Once I restart it, it works and the process will finish.

Hope that helps.

Bob

Re: where do I check logs when merge never completes

PerryK — Wed, 26 Sep 2018 20:12:41 GMT

OK, what service is being restarted? And how? i.e. is this a CLI restart? Also, it seems a bit of a bandaid to restart when it hangs. I'd like to find the root cause of this behaviour if possible.

Re: where do I check logs when merge never completes

Bagheri — Thu, 27 Sep 2018 13:59:45 GMT

Yeah, the root cause would be nice.

On the main screen there is a section for "Jobs and Task Manager". If the service is stopped, press the button and restart it.

Re: where do I check logs when merge never completes

PerryK — Thu, 27 Sep 2018 16:55:15 GMT

Yea, I should have notice that section. Thanks.

Re: where do I check logs when merge never completes

alestevez — Tue, 02 Oct 2018 13:03:35 GMT

Check the doc related to log analisys please https://paloaltonetworks.box.com/s/2h1xd16i5nlwkv9pmpega0m416rnps0q