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    <title>article Frequently Asked Questions (FAQ) in Fuel Resources</title>
    <link>https://live.paloaltonetworks.com/t5/fuel-resources/frequently-asked-questions-faq/ta-p/1001957</link>
    <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="fuel-FAQ_palo-alto-networks.jpg" style="width: 960px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/65201i61FD86EA9BB9E249/image-size/large?v=v2&amp;amp;px=999" role="button" title="fuel-FAQ_palo-alto-networks.jpg" alt="fuel-FAQ_palo-alto-networks.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We are here to help! Explore the questions below or contact us at &lt;A style="text-decoration: none;" href="mailto:fuel@fuelusergroup.org" target="_self"&gt;&lt;FONT color="#FF6600"&gt;&lt;FONT color="#FF6600"&gt;&lt;STRONG&gt;fuel@fuelusergroup.org&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/A&gt; for any further assistance.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;What is Fuel?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;The Fuel User Group (Fuel for short) is a Palo Alto Networks customer community made up of thousands and thousands of members world-wide. It is a global customer-driven community of cybersecurity professionals who connect and learn online and in-person.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you a Fuel User Group member yet? If not, &lt;A style="text-decoration: none;" href="https://events.fuelusergroup.org/accounts/signup/?next=/" target="_self"&gt;&lt;FONT color="#FF6600"&gt;&lt;STRONG&gt;register here&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/A&gt;&amp;nbsp;today!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;How do I get involved with and support Fuel?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;For Fuel members and Palo Alto Networks customers:&lt;/STRONG&gt;&lt;BR /&gt;There are many ways to volunteer at Fuel. Fill out &lt;A style="text-decoration: none;" href="https://forms.gle/ZYNz7yWteLLzze7D9" target="_self"&gt;&lt;FONT color="#FF6600"&gt;&lt;STRONG&gt;this form&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/A&gt; to become a volunteer or contact us directly at &lt;A style="text-decoration: none;" href="mailto:fuel@fuelusergroup.org" target="_self"&gt;&lt;FONT color="#FF6600"&gt;fuel@fuelusergroup.org&lt;/FONT&gt;&lt;/A&gt; to learn more.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;For Palo Alto Networks employees:&lt;/STRONG&gt;&lt;BR /&gt;SEs and Sales Representatives can get involved by lending their technical expertise at Fuel events, lead or co-lead local Fuel Chapter groups and encourage their customers to &lt;A style="text-decoration: none;" href="https://events.fuelusergroup.org/accounts/signup/?next=/" target="_self"&gt;&lt;FONT color="#FF6600"&gt;join Fuel&lt;/FONT&gt;&lt;/A&gt;, as well as help identify great potential volunteers and leaders. Marketing teams can promote Fuel membership, events and educational resources. Any Palo Alto Networks employee can attend Fuel events. If you have further questions, email us at &lt;A style="text-decoration: none;" href="mailto:fuel@fuelusergroup.org" target="_self"&gt;&lt;FONT color="#FF6600"&gt;fuel@fuelusergroup.org&lt;/FONT&gt;&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;FONT color="#FF6600"&gt;&lt;STRONG&gt;Why should I join Fuel?&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Palo Alto Networks customers and employees should &lt;STRONG&gt;&lt;A style="text-decoration: none;" href="https://events.fuelusergroup.org/accounts/signup/?next=/" target="_self"&gt;&lt;FONT color="#FF6600"&gt;join Fuel&lt;/FONT&gt;&lt;/A&gt;&lt;/STRONG&gt; because it is a vibrant, completely free user community. You will receive educational and networking opportunities that expand your knowledge and optimize your Palo Alto Networks purchases. You will be able to develop robust business relationships through events and meetups, advance your learning through key educational assets and demos and maximize the value of existing product purchases.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;How can Palo Alto Networks market to and communicate with Fuel members?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Fuel can be used as a vehicle for promoting upcoming launches, customer-facing educational content, Calls for Papers and upcoming Palo Alto Networks events. To reach out to a local chapter or to Fuel globally, please contact us at &lt;A style="text-decoration: none;" href="mailto:fuel@fuelusergroup.org" target="_self"&gt;&lt;FONT color="#FF6600"&gt;fuel@fuelusergroup.org&lt;/FONT&gt;&lt;/A&gt; and we will help you in whatever way we can.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;How can Fuel members support Palo Alto Networks business objectives and activities?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Fuel members are a great resource for case studies and video testimonials, quotes for press releases, customer advocacy, calls with the media and analysts, beta testing, feedback on forward-looking programs and products, as well as surveys.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;What is the difference between Fuel and LIVEcommunity?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Fuel offers three types of events: Hybrid (both virtual and in-person), virtual and in-person. These different ways to get together allow members to connect and expand their knowledge, skills and network. LIVEcommunity focuses on online forums for education and serves as a self-service support portal for customers.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;Is Fuel membership free?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Yes! Fuel membership is completely free. Click here to &lt;STRONG&gt;&lt;A style="text-decoration: none;" href="https://events.fuelusergroup.org/accounts/signup/?next=/" target="_self"&gt;&lt;FONT color="#FF6600"&gt;join Fuel&lt;/FONT&gt;&lt;/A&gt;&lt;/STRONG&gt; today!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;How do I start a chapter, find my local chapter or contact my local chapter?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Groups around the world meet locally to learn from industry experts, discover technology solutions and share stories and challenges with peers. Fuel local meetings are free and keep the community connected. After you &lt;A style="text-decoration: none;" href="https://events.fuelusergroup.org/accounts/signup/?next=/" target="_self"&gt;&lt;FONT color="#FF6600"&gt;join Fuel&lt;/FONT&gt;&lt;/A&gt;, you can check the listings &lt;A style="text-decoration: none;" href="https://events.fuelusergroup.org/chapters/" target="_self"&gt;&lt;FONT color="#FF6600"&gt;here&lt;/FONT&gt;&lt;/A&gt; to join a local Fuel chapter near you! If there is no local chapter and you'd like to look to have one created, please fill out &lt;A style="text-decoration: none;" href="https://forms.gle/ZYNz7yWteLLzze7D9" target="_self"&gt;&lt;FONT color="#FF6600"&gt;this form&lt;/FONT&gt;&lt;/A&gt; or contact us directly at &lt;A style="text-decoration: none;" href="mailto:fuel@fuelusergroup.org" target="_self"&gt;&lt;FONT color="#FF6600"&gt;fuel@fuelusergroup.org&lt;/FONT&gt;&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;What is the Fuel Virtual Test Lab?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Want to try out a virtual Palo Alto Networks firewall (including a couple virtual servers!) to start your learning process? Have an idea for something you'd like to try at work, but don't have your own test lab to do this? The Fuel Virtual Test Lab is exactly what you need! &lt;A style="text-decoration: none;" href="https://live.paloaltonetworks.com/t5/fuel-resources/virtual-test-lab/ta-p/1001081" target="_self"&gt;&lt;FONT color="#FF6600"&gt;Click here&lt;/FONT&gt;&lt;/A&gt; to see more information on the Virtual Test Lab. You can also &lt;A style="text-decoration: none;" href="https://forms.gle/iWNKDBsA6xsQoc2G7" target="_self"&gt;&lt;FONT color="#FF6600"&gt;sign up&lt;/FONT&gt;&lt;/A&gt; for a free four-hour virtual lab session to try your hand at the capabilities of the Palo Alto Networks next generation firewall.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;I have forgotten my password for the Fuel User Group site. How do I reset it?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To reset your password, use &lt;STRONG&gt;&lt;A style="text-decoration: none;" href="https://events.fuelusergroup.org/accounts/password/reset/" target="_self"&gt;&lt;FONT color="#FF6600"&gt;this link&lt;/FONT&gt;&lt;/A&gt; &lt;/STRONG&gt; to have a reset link sent to the email address that you have registered with Fuel.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;How do I contact Fuel?&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you have a question that wasn't covered in this FAQ, please feel free to drop us a line at &lt;A style="text-decoration: none;" href="mailto:fuel@fuelusergroup.org" target="_self"&gt;&lt;FONT color="#FF6600"&gt;fuel@fuelusergroup.org&lt;/FONT&gt;&lt;/A&gt; and we will be sure to get back to you as quickly as we can. Thank you!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 17 Jan 2025 16:57:28 GMT</pubDate>
    <dc:creator>Masharad</dc:creator>
    <dc:date>2025-01-17T16:57:28Z</dc:date>
    <item>
      <title>Frequently Asked Questions (FAQ)</title>
      <link>https://live.paloaltonetworks.com/t5/fuel-resources/frequently-asked-questions-faq/ta-p/1001957</link>
      <description>&lt;P&gt;We are here to help. Find answers to the most common Fuel-related questions in this FAQ.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="fuel-FAQ_palo-alto-networks.jpg" style="width: 960px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/65201i61FD86EA9BB9E249/image-size/large?v=v2&amp;amp;px=999" role="button" title="fuel-FAQ_palo-alto-networks.jpg" alt="fuel-FAQ_palo-alto-networks.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 17 Jan 2025 16:57:28 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/fuel-resources/frequently-asked-questions-faq/ta-p/1001957</guid>
      <dc:creator>Masharad</dc:creator>
      <dc:date>2025-01-17T16:57:28Z</dc:date>
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