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    <title>article Tips &amp;amp; Tricks: How to Factory Reset Your VM-Series Firewall in General Articles</title>
    <link>https://live.paloaltonetworks.com/t5/general-articles/tips-amp-tricks-how-to-factory-reset-your-vm-series-firewall/ta-p/562615</link>
    <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Factory resetting your firewall is a drastic step&lt;/STRONG&gt; that should only be taken when necessary and with careful consideration. It's important to note that a factory reset should not be taken lightly, as it will erase all configurations and data on the firewall. If you decide factory resetting is the route you need to take, make sure to &lt;A href="https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/firewall-administration/manage-configuration-backups/save-and-export-firewall-configurations" target="_self"&gt;&lt;STRONG&gt;back up your existing configuration&lt;/STRONG&gt;&lt;/A&gt; and keep a &lt;A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClRlCAK" target="_self"&gt;tech support file&lt;/A&gt; on hand for that device.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;FONT size="5"&gt;&lt;STRONG&gt;Steps to&amp;nbsp;Factory Reset Your VM-Series Firewall&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;1. Login to the CLI and enter the following command:&lt;/STRONG&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;LI-CODE lang="markup"&gt;debug system maintenance-mode&lt;/LI-CODE&gt;
&lt;P&gt;Once entered, your VM-Series will reboot.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="1.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54600i06A6018A5BDF12CE/image-size/large?v=v2&amp;amp;px=999" role="button" title="1.png" alt="1.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;2. Continue maintenance mode and select "Factory Reset"&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54601i057B1E23A1606EA6/image-size/large?v=v2&amp;amp;px=999" role="button" title="2.png" alt="2.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54602i3073179778B0697C/image-size/large?v=v2&amp;amp;px=999" role="button" title="3.png" alt="3.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&amp;nbsp;3. Select and enter while on "Factory Reset". Your firewall will then go through the reset process.&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54603i33120AC596F15AF4/image-size/large?v=v2&amp;amp;px=999" role="button" title="4.png" alt="4.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54604i2F2E3C277F72ECC6/image-size/large?v=v2&amp;amp;px=999" role="button" title="5.png" alt="5.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;4. Once complete, select and enter on "Reboot".&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54605i8660A56A1A8A385D/image-size/large?v=v2&amp;amp;px=999" role="button" title="6.png" alt="6.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Your VM-Series Firewall will then reboot normally and you will have a fresh image of PAN-OS. Please wait for the "&lt;A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CloQCAS" target="_self"&gt;PA-VM:&lt;/A&gt;" login prompt to enter the default credentials.&amp;nbsp;&lt;/P&gt;
&lt;/DIV&gt;</description>
    <pubDate>Fri, 20 Oct 2023 18:28:58 GMT</pubDate>
    <dc:creator>JayGolf</dc:creator>
    <dc:date>2023-10-20T18:28:58Z</dc:date>
    <item>
      <title>Tips &amp; Tricks: How to Factory Reset Your VM-Series Firewall</title>
      <link>https://live.paloaltonetworks.com/t5/general-articles/tips-amp-tricks-how-to-factory-reset-your-vm-series-firewall/ta-p/562615</link>
      <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Factory resetting your firewall is a drastic step&lt;/STRONG&gt; that should only be taken when necessary and with careful consideration. It's important to note that a factory reset should not be taken lightly, as it will erase all configurations and data on the firewall. If you decide factory resetting is the route you need to take, make sure to &lt;A href="https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/firewall-administration/manage-configuration-backups/save-and-export-firewall-configurations" target="_self"&gt;&lt;STRONG&gt;back up your existing configuration&lt;/STRONG&gt;&lt;/A&gt; and keep a &lt;A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClRlCAK" target="_self"&gt;tech support file&lt;/A&gt; on hand for that device.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;FONT size="5"&gt;&lt;STRONG&gt;Steps to&amp;nbsp;Factory Reset Your VM-Series Firewall&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;1. Login to the CLI and enter the following command:&lt;/STRONG&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;LI-CODE lang="markup"&gt;debug system maintenance-mode&lt;/LI-CODE&gt;
&lt;P&gt;Once entered, your VM-Series will reboot.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="1.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54600i06A6018A5BDF12CE/image-size/large?v=v2&amp;amp;px=999" role="button" title="1.png" alt="1.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;2. Continue maintenance mode and select "Factory Reset"&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54601i057B1E23A1606EA6/image-size/large?v=v2&amp;amp;px=999" role="button" title="2.png" alt="2.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54602i3073179778B0697C/image-size/large?v=v2&amp;amp;px=999" role="button" title="3.png" alt="3.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&amp;nbsp;3. Select and enter while on "Factory Reset". Your firewall will then go through the reset process.&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54603i33120AC596F15AF4/image-size/large?v=v2&amp;amp;px=999" role="button" title="4.png" alt="4.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54604i2F2E3C277F72ECC6/image-size/large?v=v2&amp;amp;px=999" role="button" title="5.png" alt="5.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;4. Once complete, select and enter on "Reboot".&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.png" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/54605i8660A56A1A8A385D/image-size/large?v=v2&amp;amp;px=999" role="button" title="6.png" alt="6.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Your VM-Series Firewall will then reboot normally and you will have a fresh image of PAN-OS. Please wait for the "&lt;A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CloQCAS" target="_self"&gt;PA-VM:&lt;/A&gt;" login prompt to enter the default credentials.&amp;nbsp;&lt;/P&gt;
&lt;/DIV&gt;</description>
      <pubDate>Fri, 20 Oct 2023 18:28:58 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/general-articles/tips-amp-tricks-how-to-factory-reset-your-vm-series-firewall/ta-p/562615</guid>
      <dc:creator>JayGolf</dc:creator>
      <dc:date>2023-10-20T18:28:58Z</dc:date>
    </item>
    <item>
      <title>Re: Tips &amp; Tricks: How to Factory Reset Your VM-Series Firewall</title>
      <link>https://live.paloaltonetworks.com/t5/general-articles/tips-amp-tricks-how-to-factory-reset-your-vm-series-firewall/tac-p/601876#M753</link>
      <description>&lt;P&gt;Thank you for post it, but what about the license? Does it work after a factory reset on the VM series?&lt;/P&gt;</description>
      <pubDate>Wed, 16 Oct 2024 14:23:05 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/general-articles/tips-amp-tricks-how-to-factory-reset-your-vm-series-firewall/tac-p/601876#M753</guid>
      <dc:creator>EnricRipoll</dc:creator>
      <dc:date>2024-10-16T14:23:05Z</dc:date>
    </item>
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