https://live.paloaltonetworks.com/t5/globalprotect-articles/globalprotect-app-5-1-2-for-windows-and-mac-announcement/ta-p/324432 <H2 class="lia-align-center"><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="GlobalProtect 5.1.2 for Windows and Mac Unavailable in CSP" style="width: 814px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/25310i93DF262772B6A586/image-size/large?v=v2&amp;px=999" role="button" title="GlobalProtect 5.1.2 for Windows and Mac Unavailable in CSP.png" alt="GlobalProtect 5.1.2 for Windows and Mac Unavailable in CSP" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">GlobalProtect 5.1.2 for Windows and Mac Unavailable in CSP</span></span></H2> <H2 class="lia-align-center"><STRONG>GlobalProtect App 5.1.2 Announcement:</STRONG><BR /><STRONG>GlobalProtect App 5.1.2 for Windows and Mac Unavailable in CSP</STRONG></H2> <P>&nbsp;</P> <P><EM>Palo Alto Networks GlobalProtect app release 5.1.2 for Windows and Mac is no longer available in the Palo Alto Networks customer support portal and is recommended to upgrade to GlobalProtect 5.1.3.</EM></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Why is the GlobalProtect app 5.1.2 release for Windows and Mac no longer available on the Palo Alto Networks support portal?</P> <P>&nbsp;</P> <P>A known issue in the GlobalProtect app 5.1.2 release has been addressed in the latest release—GlobalProtect app 5.1.3. The issue addressed was based on users being unable to use the GlobalProtect app 5.1.2 on Windows and Mac for a language other than English (e.g., Spanish).</P> <P>&nbsp;</P> <P>Palo Alto Networks strongly recommends that you download the GlobalProtect app 5.1.3 release for Windows and Mac. If you have already downloaded the GlobalProtect app 5.1.2 release, you must upgrade to the GlobalProtect app 5.1.3 release for Windows and Mac.</P> <P>&nbsp;</P> <P>As a result, GlobalProtect app 5.1.2 release for Windows and Mac is no longer available on the <A href="https://support.paloaltonetworks.com" target="_blank" rel="noopener">Palo Alto Networks customer support portal</A>.</P> <P>&nbsp;</P> <H3><STRONG>Additional Information</STRONG></H3> <P>For more information on upgrading GlobalProtect App, please review the following:</P> <P><A href="https://docs.paloaltonetworks.com/globalprotect/9-0/globalprotect-admin/globalprotect-apps/deploy-the-globalprotect-app-software.html" target="_blank" rel="noopener">Deploy the GlobalProtect App Software</A></P> <P>&nbsp;</P> <P>For more information about the GlobalProtect addressed issues, please review the following:</P> <P><A href="https://docs.paloaltonetworks.com/globalprotect/5-1/globalprotect-app-release-notes/gp-app-release-information/globalprotect-addressed-issues#id17B8E400LWR_id2a437bf1-d606-4a56-92ab-6562f275703a" target="_blank" rel="noopener">Addressed Issues in GlobalProtect App 5.1</A></P> <P>&nbsp;</P> Fri, 01 May 2020 18:44:44 GMT Retired Member 2020-05-01T18:44:44Z https://live.paloaltonetworks.com/t5/globalprotect-articles/globalprotect-app-5-1-2-for-windows-and-mac-announcement/ta-p/324432 <P>Learn why GlobalProtect 5.1.2 for Windows and Mac is no longer available in the support portal.</P> Fri, 01 May 2020 18:44:44 GMT https://live.paloaltonetworks.com/t5/globalprotect-articles/globalprotect-app-5-1-2-for-windows-and-mac-announcement/ta-p/324432 Retired Member 2020-05-01T18:44:44Z