My site is not running when we used GlobalProtect VPN.

RohanArya61 — Thu, 25 Mar 2021 13:34:57 GMT

Previously, when I used to run the site without GlobalProtect VPN, then my site was run, but since I have connected GlobalProtect VPN, my site does not run. My site runs everywhere, not on Globalprotect. How can I solve this problem, please give some solution.

Re: My site is not running when we used GlobalProtect VPN.

ydhanuka — Sat, 10 Apr 2021 01:24:59 GMT

Hi @RohanArya61

There are few things you can do to isolate the issue.

1: Check the Global protect firewall logs for the logs with respect to the website you are trying to access to make sure it not blocked.

2: Perform packet capture on the firewall for source IP and destination as the site IP if no block logs on firewall.

3: It is possible your public IP on firewall might just be blocked on the server.

4: If using SSL decryption on the firewall, add a rule to bypass SSL decryption for this site and check if that works.

Hope this helps,

Yogesh

topic My site is not running when we used GlobalProtect VPN. in GlobalProtect Discussions

My site is not running when we used GlobalProtect VPN.

Re: My site is not running when we used GlobalProtect VPN.