https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-5-2-4-different-prompt-behavior/m-p/398923#M1173 <P>Hi. We are doing an upgrade of GP (from 5.1.4 to 5.2.4). I've noticed a big difference in terms of how GP prompts for PIN when logging in.&nbsp;</P><P>5.1.4:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="515prompt.jpg" style="width: 372px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/31541i469E600735FF37B5/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="515prompt.jpg" alt="515prompt.jpg" /></span></P><P>The prompts stays On Top and centered (which is great).&nbsp;</P><P>5.2.4:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="524prompt.jpg" style="width: 473px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/31542i44473E4AEC7008BB/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="524prompt.jpg" alt="524prompt.jpg" /></span></P><P>The new prompt disappears after several seconds and it appears it's really confusing for our users.&nbsp;</P><P>A lot of people have no idea they are not connected to VPN and can't use various apps and systems.&nbsp;</P><P>&nbsp;</P><P>Since I'm only responsible for distributing the client on end users machines - I don't know where this difference is coming from. Our security team says they have no idea/did nothing for this difference to occur.&nbsp;</P><P>Is this is a version difference only or there's something else here?&nbsp;</P><P>&nbsp;</P><P>Any help would be greatly appreciated.&nbsp;</P><P>Regards,</P><P>BoyanK</P> Fri, 16 Apr 2021 10:22:26 GMT boyank 2021-04-16T10:22:26Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-5-2-4-different-prompt-behavior/m-p/398923#M1173 <P>Hi. We are doing an upgrade of GP (from 5.1.4 to 5.2.4). I've noticed a big difference in terms of how GP prompts for PIN when logging in.&nbsp;</P><P>5.1.4:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="515prompt.jpg" style="width: 372px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/31541i469E600735FF37B5/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="515prompt.jpg" alt="515prompt.jpg" /></span></P><P>The prompts stays On Top and centered (which is great).&nbsp;</P><P>5.2.4:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="524prompt.jpg" style="width: 473px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/31542i44473E4AEC7008BB/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="524prompt.jpg" alt="524prompt.jpg" /></span></P><P>The new prompt disappears after several seconds and it appears it's really confusing for our users.&nbsp;</P><P>A lot of people have no idea they are not connected to VPN and can't use various apps and systems.&nbsp;</P><P>&nbsp;</P><P>Since I'm only responsible for distributing the client on end users machines - I don't know where this difference is coming from. Our security team says they have no idea/did nothing for this difference to occur.&nbsp;</P><P>Is this is a version difference only or there's something else here?&nbsp;</P><P>&nbsp;</P><P>Any help would be greatly appreciated.&nbsp;</P><P>Regards,</P><P>BoyanK</P> Fri, 16 Apr 2021 10:22:26 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-5-2-4-different-prompt-behavior/m-p/398923#M1173 boyank 2021-04-16T10:22:26Z