topic Re: VPN Connection Failed in GlobalProtect Discussions

VPN Connection Failed

A.Bastos — Tue, 31 Aug 2021 22:56:35 GMT

Good night dear.

Anyone have the solution for the error below, please? After entering correct login and passwords, the GlobalProtect reports the following errors:

"Connection Failed
Gateway: GW_EXT_DCSP_A3: The network conection is unreachable or the gateway is unresponsive. Check the network connection and reconnect."

PS: I've formatted the notebook, and reinstalled the GlobalProtect, but the error persists. Certificate is valid. The support of the company I work for is not solving. (google tradutor)

Re: VPN Connection Failed

Mick_Ball — Thu, 02 Sep 2021 06:55:25 GMT

Good Morning Luvvy.

you need to look at the pangps logfile to see if the gateway address is being resolved and also check the monitor/globalprotect section on the palo for any clues...

Re: VPN Connection Failed

fatboy1607 — Tue, 07 Sep 2021 06:45:41 GMT

make sure certificate is correctly installed and suggested above pangps logs can give you clear idea , what is happening.