global protect Version 5.1.4 can not install on a Surface X with a ARM proc

Rednatz — Wed, 10 Jun 2020 14:01:04 GMT

I read the information that Version 5.1 and higher is working for ARM processor but I receive the message:

"This installation package is not supported by this processor type. Contact your Product Vendor"

Got a Surface X with Windows 10 64Bit and using GlobalProtect64-5.1.4

Who can help?

Re: global protect Version 5.1.4 can not install on a Surface X with a ARM

knarra1 — Wed, 10 Jun 2020 16:21:30 GMT

Hello,

Can you please try using the following package which is an Windows Unified Platform package and compatible with Surface X

From GP 5.1 release Windows 10UWP is supported on both intel and ARM devices . please check the following compatibility matrix for reference

Thank you

Kalyan