https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-connectivity-issue/m-p/442124#M1907 <P>Hi guys,&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>The issue I am having is that when someone RDP's onto on a machines they lose connectivity on global protect.</P><P>&nbsp;</P><P>I originally thought global protect was disconnecting, however on closer inspection i can see that when the user is connecting to RDP, he is using a different user name which in turn is knocking of their connection their connection to the apps as the rules do not allow for that&nbsp; new user.</P><P>&nbsp;</P><P>My question is how do i get global protect to retain the original user information and not get overridden by the user details that they are putting in the RDP session.&nbsp;&nbsp;</P> Wed, 20 Oct 2021 08:46:15 GMT Mohammed_Ali 2021-10-20T08:46:15Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-connectivity-issue/m-p/442124#M1907 <P>Hi guys,&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>The issue I am having is that when someone RDP's onto on a machines they lose connectivity on global protect.</P><P>&nbsp;</P><P>I originally thought global protect was disconnecting, however on closer inspection i can see that when the user is connecting to RDP, he is using a different user name which in turn is knocking of their connection their connection to the apps as the rules do not allow for that&nbsp; new user.</P><P>&nbsp;</P><P>My question is how do i get global protect to retain the original user information and not get overridden by the user details that they are putting in the RDP session.&nbsp;&nbsp;</P> Wed, 20 Oct 2021 08:46:15 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-connectivity-issue/m-p/442124#M1907 Mohammed_Ali 2021-10-20T08:46:15Z