topic Re: GlobalProtect App Dynamic Configuration misses information for 'uninstall'. in GlobalProtect Discussions

GlobalProtect App Dynamic Configuration misses information for 'uninstall'.

raji_toor — Fri, 15 Oct 2021 14:47:42 GMT

How do I resolve this warning message on commit. I have tried opening agent config and clicking OK and then commit it still gives that message.

Config 'VPN-USER':
GlobalProtect App Dynamic Configuration misses information for 'uninstall'.

Re: GlobalProtect App Dynamic Configuration misses information for 'uninstall'.

nikoolayy1 — Sun, 17 Oct 2021 11:28:41 GMT

It is for different issue but did you try the solution:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PPUTCA4

https://live.paloaltonetworks.com/t5/general-topics/globalprotect-app-dynamic-configuration-misses-information-for/td-p/318791

Via GUI:

Open each Portal and and click on the Agent tab
Open each agent configuration
Do not make any changes and then click ok
Once this has been done for each agent config click OK again to close the GP Portal window
Commit to the firewall

Re: GlobalProtect App Dynamic Configuration misses information for 'uninstall'.

raji_toor — Sun, 17 Oct 2021 20:15:50 GMT

@nikoolayy1 I mentioned before I had tried this and i tried it again after your comment. It does not resolve this issue.

Re: GlobalProtect App Dynamic Configuration misses information for 'uninstall'.

nikoolayy1 — Sun, 17 Oct 2021 21:12:56 GMT

I see another person having the same issue and it is recently and as you mentioned that you tried saving again the config (You probably also tried to select to enable or disable the option for installing the globaprotect agent depending on what you want and then commiting the config)

https://live.paloaltonetworks.com/t5/general-topics/globalprotect-app-dynamic-configuration-misses-information-for/td-p/437486

Have you upgraded the firewalls/panorama or/and the globalprotect agent recently? What are the versions of you firewalls/panorama ? (it is strange that another person had this issue recently like as if it is a new bug)

You may also check the known issues for your version. For example:

https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-1-known-and-addressed-issues/pan-os-10-1-1-known-issues

Also just in case check for disk space issues on your firewalls and panorama and that you are using the latest and the same dynamic update versions on the Panorama and panorama:

https://live.paloaltonetworks.com/t5/general-topics/knowledge-sharing-troubleshooting-and-investigating-full-hard/m-p/411960#M92779

Just in case also check the system and globalprotect logs on the firewall for another issue as sometimes such alarns are misleading are caused by other major things.

You can remove and again the firewall to panorama as a final solution, outside of that I recommend a TAC case and to share after that what was the resolution.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cmd6CAC

You may also check the XML config on the firewall or Panorama if it is wrong but if it is wrong better the TAC to edit it. For example:

https://live.paloaltonetworks.com/t5/general-topics/how-to-edit-subinterfaces-in-xml-config/td-p/114710