topic Re: Global protect will not let me access corporate network at home but works outside of home in GlobalProtect Discussions

Global protect will not let me access corporate network at home but works outside of home

savreen — Sun, 31 Oct 2021 03:39:50 GMT

Hi, global protect will connect but not access the corporate network at home. However when I travel 5 km away from my house I can connect. However as I get closer to my home i can no longer access the corporate network. It’s seems the area I live in is a dead spot for global protect. Is there anything that can be done about this? I have tried both wireless and phone hotspot at home.

Re: Global protect will not let me access corporate network at home but works outside of home

Mick_Ball — Tue, 02 Nov 2021 19:08:19 GMT

I have experienced issues with some connections for users where the service provided would not work very well with IPSec. Try making a gateway SSL only..

Re: Global protect will not let me access corporate network at home but works outside of home

MRdot1here — Wed, 03 Nov 2021 15:31:52 GMT

Some of our users reported/experienced similar issues, I activated a newer GP client version and prompt users to upgrade their client in their Laptops. Problem solved.

Re: Global protect will not let me access corporate network at home but works outside of home

savreen — Thu, 03 Feb 2022 05:20:41 GMT

Thank you. It worked. The trouble was trying to find someone in IT who could do this.