topic Re: VPN Access for Remote Desktop in GlobalProtect Discussions

VPN Access for Remote Desktop

Clinicali — Fri, 19 Jun 2020 09:12:43 GMT

Hello All,

My organization is using Globalprotect VPN to access RD of office PCs from home. I have a slightly different requirement. I want to access my personal laptop from office. What I tried to do was connected VPN on my laptop and tried Windows Remote Desktop from office with both IP and preferred IP but it didn't detect the PC.

Is there another way to find the new IP address for RD? Any suggestions or solution highly appreciated.

Thanks

Re: VPN Access for Remote Desktop

Mick_Ball — Fri, 19 Jun 2020 17:59:28 GMT

You will need a security policy to allow rdp from your office zone to your GlobalProtect zone. Then rdp to the ip address given by the gateway client config.

Re: VPN Access for Remote Desktop

Clinicali — Sun, 21 Jun 2020 10:37:12 GMT

Thanks.

Actually I am not very technical personal, would there be an easy solution?

Thanks.

Re: VPN Access for Remote Desktop

OwenFuller — Thu, 25 Jun 2020 18:14:02 GMT

If I'm understanding what you are trying to do, you are trying to connect from your office computer to your home computer with RDP? Your home computer is likely not using a publicly routable IP address. Instead, it's probably using an address reserved for use on private networks such as 192.168.x.x or 10.x.x.x. You cannot find these on the Internet. They are only for use on internal networks. If this is the case, your router has a public IP address on the connection to your ISP, but hides all the private addresses on the inside using network address translation (NAT). In order to access the computer inside your network, you would have to enable port-forwarding on the router. The steps for doing this vary from one manufacturer to another, and if you are not very technical, you should probably have someone who is help you set this up. Alternatively, you might consider a product like TeamViewer. However, both of these are outside the scope of this forum. You will not be able to use GlobalProtect to connect to your home network, unless you're running a Palo Alto firewall.

Re: VPN Access for Remote Desktop

Clinicali — Tue, 08 Sep 2020 19:09:17 GMT

Yes correct, thats what I am trying to do. Port forwarding will expose my home internet for vulnerabilities. I think this will be risky. Thanks anyway.

Re: VPN Access for Remote Desktop

OwenFuller — Tue, 08 Sep 2020 21:13:31 GMT

You might want to look at a product like TeamViewer for your purposes, which can allow you to access your home computer from your phone or another computer without needing to open up ports on your firewall. While it's not a Palo Alto solution, I think it fits your use case better.