Prisma Gateway IP conflict

BChana — Fri, 31 Dec 2021 13:14:10 GMT

Hi everyone, hope someone can help with this query.

We've recently rolled out Global Protect to our users and all is working fine. General feedback, compared to the previous Checkpoint VPN connectivity, has been very positive.

One of our users raised an issue the other day which I'm unable to find any clarification for. We have been provided with 6 x UK gateways in the 208.127.55.8 range. These IPs were provided to 3rd parties to add to their whitelist in order for our users to be allowed to access secure systems/sites.

However, one of these third parties advises that another customer has already asked for the same IPs to be whitelisted, therefore our request has been reverted due to security risk. My question to them was perhaps the other customer provided them with a bigger range, rather than the six /32 addresses we have provided.

Alternatively, can anyone tell me whether gateway IPs within GP are designed to be shared, considering we are all set up with unique portal names?

Thanks very much for your time, I'd appreciate any advice.

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Prisma Gateway IP conflict

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