topic Re: BSOD when connected and a weird relationship with WindowSearchBing in GlobalProtect Discussions

BSOD when connected and a weird relationship with WindowSearchBing

andersonsds — Mon, 24 Jan 2022 14:56:51 GMT

We are facing the issue only when users connect to the VPN using GP.
I don't know what is the root cause but all logs and errors are related to Windows search.

I have other pcs with errors related to fwpkclnt.sys and netio.sys.

Is there anyone else with the same problem?

Re: BSOD when connected and a weird relationship with WindowSearchBing

nikoolayy1 — Tue, 25 Jan 2022 16:08:10 GMT

Maybe look at:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm5eCAC&lang=en_US

Troubleshooting GlobalProtect MTU issues | Palo Alto Networks

Also look at the PanGPA and PanGPS logs from the globalprotect agent tech support file:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClRlCAK

LIVEcommunity - Knowledge sharing: Globalprotect troubleshooting/investgation. Split tunnel,Globalprotect app/agent configuration options and etc. to solve issues - LIVEcommunity - 415420 (paloaltonetworks.com)

Re: BSOD when connected and a weird relationship with WindowSearchBing

andersonsds — Wed, 26 Jan 2022 07:53:10 GMT

Many thanks Mister Dimitrov, I will take a look.