topic Re: GlobalProtect keep asking for credential after windows 10 reboot in GlobalProtect Discussions

GlobalProtect keep asking for credential after windows 10 reboot

ThienNhan — Tue, 01 Feb 2022 21:54:11 GMT

I have installed GP v5.2.10 on window 10 20H2.

After reboot windows 10, GP keep prompting credential to be put in again.

Can someone shed some light how to make the credential stick so that GP no longer prompt for credential after reboot?

Thanks

Re: GlobalProtect keep asking for credential after windows 10 reboot

BPry — Wed, 02 Feb 2022 02:33:29 GMT

@ThienNhan,

Is the authentication successful and you're getting connected properly, or does it just keep re-prompting for credentials continually? Are you just talking about saved user credentials being removed when you restart?

Re: GlobalProtect keep asking for credential after windows 10 reboot

ThienNhan — Wed, 02 Feb 2022 03:48:37 GMT

Hi BPry

The authentication is successful and everything is working.

Yes I am talking about saved user credentials being removed when you restart.

After reboot the window 10 GP prompt to re-input the username & password.

hope you can shed some light why this is the case and how to fix this

Re: GlobalProtect keep asking for credential after windows 10 reboot

fyadirap — Thu, 11 Dec 2025 15:10:14 GMT

I am experiencing the same problem. We attempted to upgrade the GP client to version 6.2.8, but the issue persists. When we select 'accept' in response to the certificate requesting credentials, everything functions properly and indicates a connection. However, after rebooting the Windows 11 PC, the certificate once again prompts for credentials.