https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-client-updates-unreachable-in-azure/m-p/477329#M2629 <P>While setting up global protect from my azure palo alto appliance I noticed when I try to 'check for updates' I get this error "<SPAN>Failed to check upgrade info due to Unknown error. Please check network connectivity and try again." However I am able to connect to updates.paloaltonetworks.com. DNS is setup and running properly. I am even able to get dynamic updates as well since originally both were giving me issues but I found the issue for dynamic updates was IP forwarding was disabled. </SPAN><SPAN>I can even traceroute to the update server, the only weird part is that it takes 12 tries to get a response. Does the palo alto give up before that many tries or is there something else I should be checking here?&nbsp;</SPAN></P> Thu, 31 Mar 2022 18:02:59 GMT SammiSolmonson 2022-03-31T18:02:59Z https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-client-updates-unreachable-in-azure/m-p/477329#M2629 <P>While setting up global protect from my azure palo alto appliance I noticed when I try to 'check for updates' I get this error "<SPAN>Failed to check upgrade info due to Unknown error. Please check network connectivity and try again." However I am able to connect to updates.paloaltonetworks.com. DNS is setup and running properly. I am even able to get dynamic updates as well since originally both were giving me issues but I found the issue for dynamic updates was IP forwarding was disabled. </SPAN><SPAN>I can even traceroute to the update server, the only weird part is that it takes 12 tries to get a response. Does the palo alto give up before that many tries or is there something else I should be checking here?&nbsp;</SPAN></P> Thu, 31 Mar 2022 18:02:59 GMT https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-client-updates-unreachable-in-azure/m-p/477329#M2629 SammiSolmonson 2022-03-31T18:02:59Z