topic Global Protect Connected but no web access in GlobalProtect Discussions

Global Protect Connected but no web access

cgosorio — Wed, 06 Apr 2022 13:07:52 GMT

I am experimenting a very strange behaviour with Global Protect when connecting to my work from my home WiFi. I am able to connect to the VPN of my work and even doing ssh to the server in the private network, but when I try to surf the web, the browser does not show anything. When I disconnect from the VPN, I am not able to connect to the server anymore (as expected) and I able to access the web. This happens in a linux machine with Ubuntu 20.04.4 LTS. In another machine with MacOs Catalina, using the Global Protect client I can connect the VPN and access the web and the servers via ssh. Anybody experimenting this kind of behaviour? Any solution or suggestion that can help to identify the problem?

Re: Global Protect Connected but no web access

cgosorio — Fri, 08 Apr 2022 20:04:56 GMT

I have been able to solve the issue myself. Apparently the problem is due to the GlobalProtect script unable to change /etc/resolv.conf in Ubuntu 20.04 (this may be because in Ubuntu is not a regular file, but a link to another file). So after connecting to the VPN the DNS address there were not changed to point to the DNS inside the organization. Now, I have a couple of scripts, one to connect, one to disconnect, that manage the connection and the change of /etc/resolv.conf.

Re: Global Protect Connected but no web access

Carrey.Zou — Fri, 22 Apr 2022 16:04:03 GMT

GlobalProtect DNS distribution /run/systemd/resolve/resolv.conf，default dns link /run/systemd/resolve/stub-resolv.conf，Relink,ok

Re: Global Protect Connected but no web access

ndro — Tue, 17 May 2022 15:25:19 GMT

i need some clarity on these solutions.
im' no longer able to connect as of fairly recently.

here is my Ubuntu 20.04.4 LTS setup:
✓ user@computer:~ $ ls -lh /etc/resolv.conf
lrwxrwxrwx 1 root root 39 Jun 10 2019 /etc/resolv.conf -> ../run/systemd/resolve/stub-resolv.conf

$ ls -lh /run/systemd/resolve/
netif/ resolv.conf stub-resolv.conf
$ ls -lh /run/systemd/resolve/resolv.conf /run/systemd/resolve/stub-resolv.conf
-rw-r--r-- 1 systemd-resolve systemd-resolve 634 May 17 10:08 /run/systemd/resolve/resolv.conf
-rw-r--r-- 1 systemd-resolve systemd-resolve 717 May 17 10:08 /run/systemd/resolve/stub-resolv.conf

Re: Global Protect Connected but no web access

ndro — Sat, 09 Jul 2022 16:53:17 GMT

or anyone fighting this problem, as PA has not fixed it for months, this 3rd party client worked for me the very first try, even with our Azure SSO:
https://github.com/yuezk/GlobalProtect-openconnect

Re: Global Protect Connected but no web access

senti4 — Sun, 10 Jul 2022 05:44:32 GMT

Hi ,

Even one my user facing same issue when i checked the VPN adapter is not getting connected .can you help me in this solution.

which showing as undefined network.

Re: Global Protect Connected but no web access

BigPalo — Mon, 17 Jun 2024 10:46:18 GMT

Hi,

Im having the same issue. How did you resolve it? where can i take those scripts?

Re: Global Protect Connected but no web access

ndro — Mon, 17 Jun 2024 13:41:59 GMT

@BigPalo ,
GlobalProtect 6.1.3-703 is working for me on Ubuntu 22.04.04.
I have a symbolic link from /etc/resolv.conf to /run/systemd/resolve/stub-resolv.conf
sudo ln -s /run/systemd/resolve/stub-resolv.conf /etc/resolv.conf

I was using https://github.com/yuezk/GlobalProtect-openconnect with success as well, but when it was upgraded to v2.x it started failing for me, and was also added paid functionality, so i removed it.

Re: Global Protect Connected but no web access

BigPalo — Wed, 19 Jun 2024 08:55:12 GMT

Hi,

I tried version 6.1.3 in my UBUNTU 24.04 and the result is the same. I can not reach any wel via browser when i connect to VPN. The VPN config is ok.

ANy idea for agent i UBUNTU?

Re: Global Protect Connected but no web access

ndro — Wed, 19 Jun 2024 12:37:51 GMT

your resolv.conf is sym-linked as the other post recommend?