Global Protect Logs Cookie Expired Before Expected

palomed — Tue, 12 Apr 2022 16:57:27 GMT

I am trying to understand how I could have two Global Protect cookie expiries within a half hour of successful certificate authentication.

7:04 Certificate Auth Successful and IP assigned

4/12/2022 7:04 portal-auth login Certificate LAPTOP-ADHDS8HOL US ACME-99918411157 55.55.58.239 0.0.0.0 0.0.0.0

4/12/2022 7:04 gateway-getconfig configuration SSLVPN LAPTOP-ADHDS8HOL US ACME-99918411157 55.55.58.239 0.0.0.0 10.1.249.8 Config name: Client-Config, Client region: US. success

7:32 Cookie Expired

4/12/2022 7:32 gateway-auth login Cookie pre-logon US ACME-99918411157 55.55.58.193 0.0.0.0 0.0.0.0 Cookie expired failure
4/12/2022 7:30 gateway-setup-ssl tunnel SSLVPN LAPTOP-ADHDS8HOL US ACME-99918411157 55.55.58.193 0.0.0.0 10.1.249.8 success
7:38 Cookie Expire (again)

4/12/2022 7:38 gateway-auth login Cookie pre-logon US ACME-99918411157 55.55.58.193 0.0.0.0 0.0.0.0 Cookie expired failure

4/12/2022 7:38 gateway-register login pre-logon US ACME-99918411157 55.55.58.193 0.0.0.0 0.0.0.0 Existing user session found failure

topic Global Protect Logs Cookie Expired Before Expected in GlobalProtect Discussions

Global Protect Logs Cookie Expired Before Expected